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New PS3 support policy

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357 replies to this topic

#1
HundredProofSam

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So as i mentioned in the damn rain thread, an act of god has fried my (3rd) ps3.

Its under warranty so i took it to the serviice centre in gamdevi. They said that since april, theyve started repairing PS3s in india, but only those under warranty. They said that since the fault seems to be software related, they should fix it and give it to me by tuesday.

The more interesting new policy is for out of warrnty PS3s. If your Indian OOW PS3 is less than 3 yrs old, you now get a new one by paying 30% of the MRP, not 50%. Older than 3 yrs will be 50%. This also came into effect in april
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#2
kunallkw

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nice :clapping:

the buy back deal is to extract replaceable parts i think :P ... anyhooo a win for ppl apprehensive about their 40gb and 80 models :thumbsup:
2012-13 is going to be only Bow and Arrow

#3
ColorCodePurple

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woohoo :good: my PS3 just got OOW

#4
Keano

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If your Indian OOW PS3 is less than 3 yrs old, you now get a new one by paying 30% of the MRP


WIN :good:

i need not worry about my PS3 for another year .. as i can get a new one for 6K odd

#5
codedlivess

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nice :clapping:

the buy back deal is to extract replaceable parts i think :P ... anyhooo a win for ppl apprehensive about their 40gb and 80 models :thumbsup:

yup
thats surely good news

#6
abhinit90

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Also then the india ps'3 within 3yrs would also need to pay 30% or the usual 50% ?

#7
supersim

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nice news . :good:

still nothing for OOR consoles ? :fear:
GTA 5 . Believe .

#8
killzone123

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Also then the india ps'3 within 3yrs would also need to pay 30% or the usual 50% ?

its clearly mentioned within 3yrs 30% ...more then that 50%...phir se aisa question...
ab tu ivg author ban gaya hai...thora reputation dekh :P

#9
abhinit90

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its clearly mentioned within 3yrs 30% ...more then that 50%...phir se aisa question...
ab tu ivg author ban gaya hai...thora reputation dekh :P

i read it as Out Of Region :|

galti se mistake ho jaata hain :ack:

#10
devil_angel

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Nice.....
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#11
Sackboy

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Really good news :dance:

but my PS3 is both OOW , OOR

#12
Pushy

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what about OOR consoles?

See, Madness, as you know, is like gravity, all it takes is a little push

yeah, I might as well skip it mang. Watchdogs FTW :P        <<<-- DA on GTA5

#13
Death Stryke

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Brilliant stuff for Indian PS3s.

I vaguely remember some offers for OOR PAL ps3s. What exactly is that?

#14
Iceman™

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my ps3 is hardly 5 months old so and its bought from UAE so till my ps3 gets 3 yrs old i hope they bring some new facility for the ps3 bought out of india ;)

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#15
Nikushimi

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Awesome news. Needn't worry for another couple of years or so. :dance:

Leaves falling from trees / Snow drifting onto the ground / Life leaving your corpse


#16
hope

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great news.30% is quite a good deal.sabke muh main ras-malai.

Edited by hope, 04 June 2011 - 10:07 PM.


#17
slackerninja

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What else do you need apart from your bill?
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hope, on 27 Mar 2014 - 10:56 PM, said:
What that hindalco Kojima did is not civil,ripping off money by the name "Its for the Fans" :furious: He and Kounami deserves it :furious:

#18
Solitaire

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OOW OOW.... well sucks for us OOR people though :cry:
If God comes up with a contest, win it and i will spare the world in 2012, we will let Solitaire take part in it, rest assured we are safe.

 


#19
Sufyan

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What else do you need apart from your bill?


A DD/cheque of the amount.They don't accept cash.
All the accessories that came with the sku including the ps3 carton :ko: (they insisted on it)
and a lot of patience

Edited by Sufyan, 05 June 2011 - 02:15 AM.


#20
achilles

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Good news on the 30% thing. Will they be able to port over our data to the new console or will we get a sealed unit?
Good things come to those who weight.

#21
logicmyfoot

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wonderful news...... good job Mr. Bose :bigyellowgrin:
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#22
dabba

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all hail sam... :hi2:

the bringer of good news... :dance:



a couple of recent game freezes hava me a lil worried... :nerves:
<a href="http://bfbc2.elxx.ne...s/ps3/drunkMst" target="_blank"><img src="http://bfbc2.elxx.ne...3/drunkMst.png" border="0" class="linked-sig-image"></a>
<a href="http://www.IndianVid...dpost&p=232601" target="_blank">my ps3 haul</a>
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#23
abhinit90

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What else do you need apart from your bill?

they asked me to bring my warranty card too.

#24
piper

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Not sure if this is OT, but being in pain of a conked out PS3, I figure I should post here.

My PS3 has stopped reading any kind of discs. Works fine otherwise, downloaded games from PS Store work fine. Its still in warranty (10 months left). I'll be going to the Sony service center, got a few queries first.

1. I've got the bill, but the warranty card is not signed. Is that a problem so should I get it signed first?
2. The import date on the box is well within the last 12 months. Any chance of that helping me with point 2 if I don't get the warranty card signed first?
3. I got the 320GB bundle with two games. Those games are traded and sold, does it matter?
4. Do I need to take the box along with the console?
5. Assuming they replace the console (hopefully they will), will it be brand new (sealed) or refurbished?
6. Will I get 1yr warranty again on that console if its new?
7. Should I call them up first to discuss this or just go there with the console (and box) ?

Any other experiences dealing with Sony for within warranty slim PS3 would surely help.

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#25
Dr. AWESOME

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aahh What is OOW / OOR? :/
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#26
The Assassin

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aahh What is OOW / OOR? :/


OOW is Out of Warranty & OOR is Out of Region i.e.purchased out of India.
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#27
piper

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Please answer my queries, it'll be helpful to all, incl. myself :)

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#28
killzone123

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A DD/cheque of the amount.They don't accept cash.
All the accessories that came with the sku including the ps3 carton :ko: (they insisted on it)
and a lot of patience

in my case they never bothered for box/cartoon...and insisted that they accept cash only :P ...


Not sure if this is OT, but being in pain of a conked out PS3, I figure I should post here.

My PS3 has stopped reading any kind of discs. Works fine otherwise, downloaded games from PS Store work fine. Its still in warranty (10 months left). I'll be going to the Sony service center, got a few queries first.

1. I've got the bill, but the warranty card is not signed. Is that a problem so should I get it signed first?
2. The import date on the box is well within the last 12 months. Any chance of that helping me with point 2 if I don't get the warranty card signed first?
3. I got the 320GB bundle with two games. Those games are traded and sold, does it matter?
4. Do I need to take the box along with the console?
5. Assuming they replace the console (hopefully they will), will it be brand new (sealed) or refurbished?
6. Will I get 1yr warranty again on that console if its new?
7. Should I call them up first to discuss this or just go there with the console (and box) ?

Any other experiences dealing with Sony for within warranty slim PS3 would surely help.

1.they check the bill date only,so warranty not signed does not matter
2.import date is not your concern.the date of your purchase matter and your 1yr warranty starts from that date
3.they just take the console and accessories..wires and ds3...since they will be giving you a console with those accessories only in return.when they get the new ps3 for you ,that time they can open the seal and take away the extra games if its inside the box and just give the rest to you
4.you can take box.thats better
5.it will be brand new sealed one
6.i got it.get your warranty card stamped this time.
7.nothing to discuss.just take it along


now coming back to your question 5...previously they use to just take it..and then give a new ps3 after 3-4weeks usually,since no repairing option they had...but now as sam said below

. They said that since april, theyve started repairing PS3s in india, but only those under warranty. They said that since the fault seems to be software related, they should fix it and give it to me by tuesday.

so since your ps3 is under warranty they can go for the repair option also now...

#29
piper

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@Killzone123 thanks for the info.

I hope for replacement. Repairing could take long. And I guess it not a software related issue so again replacement hopefully.

I just want to game again soon.

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#30
HundredProofSam

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Ya i think for a hardware fault, it'll be a replacement.
"This is no place for a horse"




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