Hey man, no one here is questioning your store’s authenticity. Everyone knows you deliver on time.
But people have raised their concern regarding buyers getting doxed/threatened when asked to cancel orders.
Also, you have this very passive aggressive practice of ignoring buyers when they change their mind and decide to cancel their order.
I have personally had that experience..
Despite repeated follow ups, you never respond to order cancellation requests. But you respond instantly for any other queries.