Iam currently going through this. Delivery guy was trying to deliver an incomplete order as a complete order. I Rejected the entire order amd he took it back but yet it showed up delivered and fk rejected refund citing delivery exe has confirmed delivering the order.
Im glad i have the entire interaction with delivery executive on cctv footage that shows him bringing the order and taking it back but fk simply is ignorning me with all complaints being closed citing delivery exe confirmed deliverying the order. Im now thinking of approaching Consumer court for this.
Does any one knows some seniors emails at fk? Or way forward?