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Tata Indicom going out of business?


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Dear Customer,

 

We thank you for your patronage of Tata Indicom Broadband 2.0. It has been our pleasure to have you as our valued customer.

 

It is our constant endeavor to provide you a seamless connectivity and have always tried our best to ensure the same throughout the period of our association. However we regret to inform you that due to certain technical and business considerations, we have decided to discontinue our broadband services to you from 18th September 2010.

 

We empathize with you for the inconvenience caused due to the discontinuation of our services. In order to ensure minimal inconvenience to the valued customers, we will ensure the following:

 

We will refund:

 

1. The installation charges if you may have paid at the time of applying for the service, after adjustments towards the dues to us.

2. The refundable security deposit if you may have paid us, after adjustments towards the dues to us.

3. Any credit balance in your account at the time of disconnection.

 

The refund cheque will be dispatched to you, at the address at which the Tata Indicom Broadband connection is installed, within 30 days from the date of disconnection of our services. We seek your co-operation to our authorised personnel who will be visiting you to collect the equipments, if any, belonging to us which are installed at your premises

 

For any queries, please call the Customer Service number in your city or write to us at customerservice@tatacommunications.com We once again regret for the inconvenience caused to you.

 

 

Regards,

Customer Service Team

Tata Indicom Broadband

Has anyone else got this email?

This is sent to allusers@vsnl.net, so prolly a group email list ID.

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Are you guys Tata Indicom users?

I got doubtful just cuz they have used @alllusers id.

 

Udham.. why not go for Airtel now?

No Airtel in my Area dude, it's either Tata or BSNL. :-/ Also I'm on Wimax, I seriously want to continue their services. It never goes down.

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Udham bro, get Beam cable.. cheap and fast..

+1

Getting it bro, no other option. :|

Hows the MP gaming Beam? Lag-shagg?

 

O&E, thanks for that info. But still there is no news about them shutting down anywhere.

Take it as it happened for real good.

 

Beam is much better, I have a few gaming friends in Hyd who are using Beam.

 

They have good customer service and mind blowing tariff.

 

About MP gaming, I haven't heard them complaining about it so far.

 

 

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Getting it bro, no other option. :|

Hows the MP gaming Beam? Lag-shagg?

 

O&E, thanks for that info. But still there is no news about them shutting down anywhere.

Gaming is good on beam.. Ping times are much lower as compared to airtel.. The only issue I have with beam is their customer service. Many times I'm not able to get connected to them over phone..

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  • 2 weeks later...

I am a Tata Indicom customer and haven't got any such mails yet.

It's for a few luck customers only. They have removed many people who were on Wimax.

Forget the OP, they are.... not going out of the business. It's just that the mail was sent to allusers@vsnl, which raised the doubts, not to mention the technical and business reasons which they mentioned.

 

@dinjo, it's there only in 4 metro cities not everywhere.

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