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The truth about Con-soul

Jigsaw

By Jigsaw,
in General Chatter

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Madhav Newbie

Madhav

Posted
Posted

Madhav, please read my post more carefully before replying.

Hah.. I read it that's why I replied...

Now, If yu asked Psy that very question and he answered that there's no time limit or expiration of this subscription, yu should quite rightly have understood the fishiness of the deal.. No one would sponsor yur gaming for 4000 bucks... One can't even buy 2 games for 4k..

 

What you have typed is exactly what I had asked him. I have never accused him of stuff like he told that I can rent 1 game for 2 weeks but later told me to return it in 3-4 days. I never said anything like that. He had made it very clear that it is a 2 week rental option. I had repeatedly asked him how long can I keep renting and he said there is no limit as such since we will be officially starting the renting service later. However, you are an old customer so you just pay 4k and you can rent any game whenever you want for 2 weeks. I didn't completely believe him that time but we used to talk on yahoo messenger quite a few times before this incident and I had even done a few deals with him before that had turned out well. So I trusted him.

 

Its just that its very, very unbelievable to be believing what yu actually believed... I'll say it again, yu literally thought that yur gaming has got sponsored by Consoul just for 4k... Its funny to be precise..

If not more, I would have saved that yahoo conversation just because of its absurdness!! Its not as if psy was yur family that yu believed that kind of a thing.. Consumers/Customers have some duties too yu kno, i.e. to make sure not be getting cheated..

All I'm saying is that over teh internet, I wouldn't believe that crap of a deal from ANYONE.. But then again, that is me and not yu.

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gizmo Newbie

gizmo

Posted
Posted

@Sunday: Well, I would def call it conning/scamming because I paid 2600 for a game retailing for 2500 just to get a tee which hasn't been delivered yet. Neither the 1st time, nor the reprint. So yes, I was scammed. Simple & clear.

 

sorry I was out...

 

we sent every T shirt out the first time and then the second time too. I'll check up your details. pls send me your details over pm.

 

@avishkar: again, I am not trying to save face here. you picked up the point about the deal which I am basically unaware of. I spoke to anip and he gave me his side of the story. Knowing him, there is no chance he would have offered you an unlimited deal for life. Your usage might not have been high during your membership and we couldn't know that in advance right. I know how it feels, I paid up-front for my gym for 6 months and used it only for a month, when they didn't want to return my money, I felt cheated....I will resolve your issue, if you will only co-operate...help-me-help-you!

 

@jigsaw: We have decided to exclude you from this and any subsequent pre-orders etc. If you continue to behave the way you do, I will seriously consider a legal route for defamation of a registered trademark/brand on a public forum. Even I don't want to continue this forever, but if you are going to keep digging up this issue and lying about us, we will retaliate. Your way of blackmailing me is why you have been banned.

 

@everybody else: here is a link to our testimonials thread over at consoul: http://www.consoul.in/forum/viewtopic.php?f=7&t=145. We have been retailing for 4 years from our store and online. we started as a team of 3 game crazy individuals, who still play over 8 hours of games every day. we are not the traditional dukaandaars but gamers just like you. we are also early in our professional careers and totally agree that we make mistakes every once in a while. It is however, not fair to penalise someone over and over for the same mistake.

 

We are here now and we'll be here in 10 years...we believe in honesty and integrity and have no qualms in accepting our mistakes....

 

a lot of people have misunderstandings about us, go ahead, read our testimonials, go through the board, then make any judgements...

 

we take each and every customer seriously, hence i'm spending my time, writing here. hope you guys will understand

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Nemo Rookie

Nemo

Posted
Posted

(have only read the first page so far)

 

:clapping: jiggy. this is a good and bold move by you to bring this out in open. bravo.

 

I personally dealt with consoul long back (april 09) when i had just brought a ps3, got my initial games from them, they arrived all good and fine and well packed but it took them 6 days to finally end up at my hand, no holidays in between. that time i did not know what is the usual time for delivery so did not think about it but now when i look around, the delay was surely on the longer side.

 

That not 100% satisfactory deal plus some others incidents (the gow tee- yours and gaurav's experience) has made be circumspect about buying things from the aforementioned dealer, and now this...

 

I seriously thank you for making this thread :hi2:

 

 

Jiggy is super-interested in gaming apparel. He paid some 800 bucks for the CoD t-shirt I think :P

 

its the day i felt in love with him :wub:

 

me being the seller and all

 

and i dont blame him, gaming apparel is my passion too. I brought halo b33ch just for that tee :fear:

 

that cod tee is screwed... wore it in swimming pool and the chlorine messed up the tee for bad... like Forever !! :cry:

 

:doh: ye kya kiya tune. who wears tee shirts in a swimming pool ? what is it that you have to hide :fear: moobs ?

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Jigsaw Newbie

Jigsaw

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spare us the melodrama...

 

here is what really happened:

 

1. GOW pre-order: Me and jigsaw have a spat over the release of the game. Honestly, he behaved rudely and inconsiderately. From a customer service perspective, you can say the customer is always king. From a vendor perspective I have certain rights too. He definitely crossed the line.

2. The free Tshirt was delayed and was not good quality. We reworked the print and fit and,

3. We promised a recall and went through with it. It costed us time and resources, which is what any start-up is constantly short of. It didn't matter though, because we wanted to redeem ourselves by giving the product we had promised. The customers were asked to send back the first T, and were sent the new one free of cost. The customers had to bear a Rs 50 cost for shipping it back to us. This was another blunder on our part because it made unhappy people unhappier. It was unavoidable at the moment and in hindsight we could have compensated for the amount in other ways. I offer a Rs 50 discount every person who paid that shipping fee(as a reimbursement).

4. On the whole GOW3 T was a stressful time for us more than anyone else and we have since then learned a thing or two about planning our offers better.

5. Those who haven't received their T's (just read the last few comments), they have been sitting at the store. We had communicated the availability in May i suppose, maybe you missed it. You can drop one of us a pm or call and we'll arrange it to be delivered.

6. We were in fact so disturbed by the whole turn of events that Arjun(He has designed this sweatshirt as well as the merchandise for Halo Reach, Uncharted 2, ODST etc and is very much a part of operations) called him personally and apologised. He was on the other hand constantly abusing and screaming, which he has admitted himself. He did change his stance about the GOW3 offer but continued to trash us. I have personally come across many posts by him where he has called us scammers etc. This one being just one of them. I would like to ask him in what way have we scammed him.

6. When I received the message from him to ask about the black ops sweat, I wanted to overlook his past behaviour and told him to exercise restraint in the future. 2 days later I stumbled upon his post in the call of duty thread. and then in the vendor comparison thread. As usual he wanted to warn every one about us etc. and completely put us off because it's unfair and untrue. I wanted an explanation, which i did not get. this is the message he sent me instead ""

7. I did not reply to his message because I was feeling blackmailed.

8. Next thing I saw was this thread.

 

I just don't have the energy to counter any of the stupid remarks above :D

 

*****... Everyone now knows what a scam you folks are!!! Just Go Away from IVG... edited post...shooooo move along

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Jigsaw Newbie

Jigsaw

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Dear Jigsaw and everybody here on the forum. This is my first post here and I am looking forward to be a regular on IVG. Of-lately a lot of things have been said for and against Consoul. I am not going to argue about the legitimacy of the claims made by us or by you or any other fellow gamer. I just wanna put forward the scenario from a neutral vantage point. I am creative head and co-founder of Teleport Design Lab. I am the same 'dude' who called you that 'fateful' night. My reason to call were your exuberant remarks on the consoul forum. Since TDL's first interaction with consoul during Halo ODST , I believe GOW 3 is your first purchase from Gizmo and Psywarrior. Your reaction on the forum for the T-shirt was extraordinarily inappropriate. You used words like A^%H#$E! and Bas#@$%s which were absolutely rubbish. People at consoul reacted and there was a mess. I couldn't and I still can't decipher the logic in passing the most judgmental remarks for someone you are dealing with for the first time. Scammers and what not. And what rubbish of a language. Respect people...Respect is the word here. Nobody said that your concern was't right. But the behaviour was just wrong.

But still it was our bad so...I called you and apologized for the Tshirts. All of us believed that the issue has been resolved and there ain't no bruised egos nomore. But Now we read your posts on IVG totally out of proportion and basically out of context. I just can't place the context here man. What is that you are fighting for??? We remade the GOW 3 Tsirts for everyone. Thats a different thing that nobody later bothered to return their 'pathetic' tshirts for the new one. I never heard you mention it ever on any of the forums.

"saale tadap-tadap ke bhooke maarenge magar charbi kam nahi hogi...."...man its funny but i wanna know what does it imply???

You talk filth here on the same day as you are sounding apologetic and friendly on the consoul forum pre-ordering the game with the sweat shirt. What is with this two faced approach huh? I met Gizmo in the evening of the same day and we had a smile that at last we could make the most loudly critical customer of the forum to order a game again...and then we read your posts here. You have made it an agenda to do this every now and then. Man u make me believe that it is some major 'atttention seeking behavior' or may be you have just lost the plot. Com'n...com'n dude. It can't be that bad. You are finding pleasure in all this and believe me that its so damn screwed up. I don't know about the 'Gaming Community' but I just deny to come in terms with this behaviour. What do you expect. Its not 'Charbi' as u claim but again the word is 'Respect' and its so wonderful that you can have it-if u give it. You saying the same filth on IVG forum just as a social experiment would generate a similar response. I can bet it.

So you have been denied for what you had ordered because you failed to appreciate the efforts that went behind the process you so delightfully rubbishing for 'oh my god ' so long. Stop being anti-this, anti-that, anti-my a*s thing dude. We are just a few of us playing over here in India. Don't start these stupid segregations based on bruised egos. Everyone was hurt then. Stop playing this Victim for so long. Sorry but....Stop crying!GROW UP!

Put facts forward and not your personal and disillusioned judgments. We can do better without this trust me. I don't know anybody here on this forum so just can't comment on anybody else's statement. All I wanna say is that lets stop bickering about one another just for some useless ego entertainment on forums as it eventually snowballs in this gooey mess where no solution could ever be achieved other then the perpatual 'They are F&%#$s' or 'he is a bastard' thing. Sorry for making you guys read for long. Cheers and let's play. Lets leave bitching for girls. :-)

 

Oh yeah you're the guy who called me that evening.. lets just say you haven't read the whole story... again, i groggy right now so to cut a long story short, i *did* feel remorseful after talking to you that evening and took *back* my hate-words and apologised in the forums the same night... everyone had a good laugh *at* me. I just thought that was the *right* thing to do.

 

 

However, deliberately screwing me out of this Black Ops pre-order even when i politely request to be a part of it, is definately symptomatic of how devious and twisted the folks over at **** are. First let me in, and then after 4 days oust me from the pre-order. And you guys must know how eagerly i *wanted* that hoodie...

If i get conned, i will *biatch* about it. No two ways about it sir !!!

 

And btw, were'nt you the one who was repeatedly requesting me to give Con-Soul a second chance... a chance at redemption that night, by offering me some kinda discount of 10-15% on any future Con-Soul offer? :D That was another promise made just for the heck of it, eh? <_<

 

 

 

I think da ONLY thing wrong wid CONSOUL is thr ATTITUDE. They arent scammers.

 

And ofcourse dey cant handle tricky situations like dis one rite here.

 

and nw whr da farck is jiggy :rant:

 

Yeah the Attitude :thumbdown:

 

i was sleeping :fear:

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Jigsaw Newbie

Jigsaw

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spare us the melodrama...

 

here is what really happened:

 

1. GOW pre-order: Me and jigsaw have a spat over the release of the game. Honestly, he behaved rudely and inconsiderately. From a customer service perspective, you can say the customer is always king. From a vendor perspective I have certain rights too. He definitely crossed the line.

He was not the only one being rude and misbehaving. You were too. And he (and many others) got angered because you were behaving like it was a "privilege" of the pre-ordering folks to have got a chance to get your "oh-so-awesome" t-shirt.

 

2. The free Tshirt was delayed and was not good quality. We reworked the print and fit and,

You are saying that now but you took ages to do that. You began with apple-sque "there is no problem", then conceded "yeah problem is there but was unavoidable because.....so nothing doing" and then finally agreed to accept and make returns. But anyways, just compare the original sketches and even the 2nd tshirt you gave. They are still pathetic. Why do you make up ur mock images in 16 million colors and do actual prints in 4 bits?

 

3. We promised a recall and went through with it. It costed us time and resources, which is what any start-up is constantly short of. It didn't matter though, because we wanted to redeem ourselves by giving the product we had promised. The customers were asked to send back the first T, and were sent the new one free of cost. The customers had to bear a Rs 50 cost for shipping it back to us. This was another blunder on our part because it made unhappy people unhappier. It was unavoidable at the moment and in hindsight we could have compensated for the amount in other ways. I offer a Rs 50 discount every person who paid that shipping fee(as a reimbursement).

-No point in saying this NOW.

-Also, it isn't just money. It is time as well.

-Not to mention the frustration these folks had to go through to get the recall happening.

 

4. On the whole GOW3 T was a stressful time for us more than anyone else and we have since then learned a thing or two about planning our offers better.

I hope so

 

5. Those who haven't received their T's (just read the last few comments), they have been sitting at the store. We had communicated the availability in May i suppose, maybe you missed it. You can drop one of us a pm or call and we'll arrange it to be delivered.

6. We were in fact so disturbed by the whole turn of events that Arjun(He has designed this sweatshirt as well as the merchandise for Halo Reach, Uncharted 2, ODST etc and is very much a part of operations) called him personally and apologised. He was on the other hand constantly abusing and screaming, which he has admitted himself. He did change his stance about the GOW3 offer but continued to trash us. I have personally come across many posts by him where he has called us scammers etc. This one being just one of them. I would like to ask him in what way have we scammed him.

It was, in fact, very good of jigsaw to apologize for YOUR MISTAKE. How is he concerned whether Arjun or whoever messed up. That arjun guy called up jiggy and pleaded with him that his job would go or something. You call this professionalism? Instead of setting things right, you give his number to the contractor & ask to call him & get sympathy points?

Also, yes this was a scam. You promised X and gave X/100. Then after lot of pressure, gave X/50. but it is still 50 times less. On top of that, you even tried the scam of passing out milestone's FREE t-shirt as your own design and save all the money. I guess you didnt go ahead with that plan on finding out latere that milestone t-shirts were limited in number & u wont have enough for everyone,

 

6. When I received the message from him to ask about the black ops sweat, I wanted to overlook his past behaviour and told him to exercise restraint in the future. 2 days later I stumbled upon his post in the call of duty thread. and then in the vendor comparison thread. As usual he wanted to warn every one about us etc. and completely put us off because it's unfair and untrue. I wanted an explanation, which i did not get. this is the message he sent me instead ""

7. I did not reply to his message because I was feeling blackmailed.

8. Next thing I saw was this thread.

 

 

Thanks shanti bro for that :hug:

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Death Stryke Newbie

Death Stryke

Posted
Posted

Slight OT:

 

I wonder where the people at the design lab got their tee shirts manufactured. Assuming its Tirupur, which is the knitted tee shirt capital of the country, I wonder how it turned out to be so bad. Cheap printing methods were used I am guessing.

 

Irresponsible factory, pathetic QA/QC checkpoints. Not that it should be of any concern to the end customer, but was just wondering if the design people did not have any QA(s) stationed at the manufacturing unit to oversee their order which they should have had if it was the first time they were attempting this.

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