Jump to content

The piece of crap that is Sony India customer care


ghb

Recommended Posts

The replacement 360's within the next 2 years will be of the newer, cooler variety. So hopefully, RRoDs will be a thing of the past.

 

Systemic, I hope you are reading this ^^.

Link to comment
Share on other sites

ghb, stage a sit in at the Sony corporate offices. That'll get them off their behinds. Just go, sit put and refuse to leave until your problem is attended to.

Link to comment
Share on other sites

ghb, stage a sit in at the Sony corporate offices. That'll get them off their behinds. Just go, sit put and refuse to leave until your problem is attended to.

 

sounds like a plan :P

Link to comment
Share on other sites

update :

 

after calling up sony customer care for the 6th time i was made to talk to an engineer who said that sony doesnt do repairs of its own PS3 (even though i mentioned some local shops doing it to which he happily added "...that will void the warranty")...they wont repair it themselves and they wont let me repair it ..such awesome ppl

 

they're finally offering me a 40GB ps3 and the refund of the rest of the amount (5k). which wud have been ok had i not bought legit PS2 games to be played in their upscaled glory

 

does this sound like a fair deal?

 

it didn't to me...it feels like they shoving an inferior product to my face...i am seriously considering approaching the consumer court against sony india

 

p.s.: does anyone here have any contact details of any management guy in sony computer entertainment?

Link to comment
Share on other sites

i dunno

but a brand new 40 gig model + 5k seems ok to me. How much did u spend on the ps2 games btw ?

 

There are loads of people who want to buy legit ps2 games on the forums. You can try your luck over there. I am not sure how a company goes about replacing a product that it has discontinued with. I know for a fact that Apple does as it keeps a low amount of stock of discontinued products incase it has to do a replacement.

 

I got my iPod mini replaced even after it has become discontinued. Do this ?

 

Threaten them and ask them for more compensation. Either they can refund you for the ps2 games or give you cash equivalent to that much or send u some free games or you basically threaten them for not being able to send u a replacement + harassment.

 

Do read the Terms of service and warranty before you proceed.

Link to comment
Share on other sites

got the contact email id of atindriya bose from the modern marvel that is the internet.

 

have written a mail to him about my experience...lets see if i get a reply

Link to comment
Share on other sites

Tell them to give you a PS2 along, to compensate for the BC. Then flog the PS2 ;)

 

thats the last resort :)

will sell my legit PS2 titles then...and to think i actually hunted down each and every one of them :wOOtjumpy:

Link to comment
Share on other sites

@ghb, you should be getting an 80GB PS3, not a 40GB version. Send a mail to that Bose chap and see what happens.

 

i plan to send him a mail-a-day till he responds :)

Link to comment
Share on other sites

Tell them to give you a PS2 along, to compensate for the BC. Then flog the PS2 ;)

 

thats the last resort :)

will sell my legit PS2 titles then...and to think i actually hunted down each and every one of them :wOOtjumpy:

 

 

I would be glad to take some of them off your hands. PM me if interested.

Link to comment
Share on other sites

@ghb, you should be getting an 80GB PS3, not a 40GB version. Send a mail to that Bose chap and see what happens.

 

i plan to send him a mail-a-day till he responds :P

 

Saw some PS3 60GB at Reliance Time-Out outlet at Bangalore (last Saturday). Ask him to get you one from that shop as replacement.

Me too interested in ur PS2 collection. Let me know the games you have, if you r disposing them.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...