Jump to content

The piece of crap that is Sony India customer care


ghb

Recommended Posts

I Went to the Service Center today and collected my replacement PS3 (40GB). :good: The price difference of 5k would be given to me in the form of a cheque. I just hope that they would process it quickly.

 

congrats bro :naughty: so r u buying a PSP now? God of War is out for PSP.

Link to comment
Share on other sites

congrats bro :) so r u buying a PSP now? God of War is out for PSP.

 

Thanks monty, as for gettting a PSP, not sure about it now.

 

In fact, apart from the 5k that I will get back from Sony, I also got a 10k bonus this month from our company for being Employee of the Quarter and I will get more as year end bonus, So not sure whehter I should get another console (XBOX 360/PSP) or I should just spend the amount on getting a GPU upgrade for my PC. Frankly speaking after my experience with Sony After sales, I am not sure I should invest in another console.

Link to comment
Share on other sites

  • 3 months later...

its true that sony customer care center in india sucks real bad. I had given my ps3 40GB Grand turismo pack for replacement on 11th June 2008. It had problems in reading blu ray discs. they called me back saying that they dont have any stock of ps3 40 gb. can anyone believe this. I have totally lost trust in sony products!!!! :(

Link to comment
Share on other sites

  • 2 weeks later...

Ok.Brotha..update from my side:

 

-- Gave My SOD PS3 to Sony on 4th july at 10.27 hrs !!

-- Still no call from them as yet (5th day today)

 

still waiting :shock3:

 

Update: Cudn't take it..so buzzed em..and now freakin hell..they tell me..that I will get replacement only after a week !! grrrrr :P Sony India suxxxxx !!!!

Link to comment
Share on other sites

Ok.Brotha..update from my side:

 

-- Gave My SOD PS3 to Sony on 4th july at 10.27 hrs !!

-- Still no call from them as yet (5th day today)

 

still waiting :shock3:

 

Update: Cudn't take it..so buzzed em..and now freakin hell..they tell me..that I will get replacement only after a week !! grrrrr :furious: Sony India suxxxxx !!!!

 

Well if you made a face, like the one in your avatar, they would have probably replaced it immediately.

 

 

j/k

 

Link to comment
Share on other sites

Well if you made a face, like the one in your avatar, they would have probably replaced it immediately.

 

j/k

Wrong Brotha...that face would juz help gettin me a candystick in ma mouth to sober me up...This wud hv worked muh better !!!

angrybaby2je3.jpg

Get Me My PS3..u..Beetch !!!

Link to comment
Share on other sites

Now I'm the new victim to sony's faulty PS3s.

 

few days back while playing MGS4 :wOOtjumpy: the PS3 just gave up and kept on showing a big question mark and a CD symbol blinking alternatively.

 

After that ma PS3 didnt read any disc, let it be Blu-ray or DVD.

 

Contacted the customer care and they gave there Touch-point address.

 

I Checked in there they took just 2 mins and told me that PS3 is not repaired and you will get a replacement in 10-15 days. They gave log Number n all that.

 

Lets see what happens.

Link to comment
Share on other sites

Oh Brotha..zeamus...my heartfelt sympathies are with ye !!! I'm still waiting for my replacement since 4th...but guess as ur in Delhi..u shud hopefully be getting...it much sooner. !!! BTW.. i too had got the question mark on the cd symbol..but then i juz wiped the disc with the clean cloth..and then it started working !!! But then later few weeks. i got the SOD !!!

 

This freakin wait for the replacement :wOOtjumpy: is painful !!!

Link to comment
Share on other sites

Oh Brotha..zeamus...my heartfelt sympathies are with ye !!! I'm still waiting for my replacement since 4th...but guess as ur in Delhi..u shud hopefully be getting...it much sooner. !!! BTW.. i too had got the question mark on the cd symbol..but then i juz wiped the disc with the clean cloth..and then it started working !!! But then later few weeks. i got the SOD !!!

 

This freakin wait for the replacement :P is painful !!!

 

after that sign, i tried N number of times even wid other Games. But nothing worked out. :wallbash:

 

I asked at the service center " Where the replacement will come from? "

They say it comes from Mohan Cooperative, Mathura Road.

Its nearby to delhi, still lets see how much time it takes to come..

 

Lets hope for the best n i appreciate your sympathy n hope that you get yours soon too..

Link to comment
Share on other sites

Oh Brotha...this is one update i wished to put for a freakin long time....juz TODAY, darted a heavy STINKER mail added with legal action threat...to the TOP Sony Guy and the customer care ...and voila....for the first time in all the days since my pursuit from 4th July. I receive the FIRST Call from Sony care !!! and guess..wot...the chap says that my piece is arriving today...@ the warehouse and will be shipped to the service center tomorrow..and I will be able to collect it 2morrow evening.

 

Well Well..I will still not jump the gun till I get it !!! dammn...hope the freakin wait doesn't get any LONGER !!!!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...