Vamos Posted March 22, 2022 Report Share Posted March 22, 2022 4 hours ago, playstationdude said: Guys, need some help. I sent a package on 8th March from faridabad to Delhi. The delhivery guys switched the awb on my package with someone else's, and my reciepient got a wrong package delivered. Ive been following up since 10th March ( delivery date) however the customer support is horrible and isnt taking any action. Have filed multiple complaints, emails, twitter, facebook etc. Would appreciate if some of you can retweet /repost my complaint thread on their twitter for more visibilty I am facing a somewhat similar issue. One of my orders from RD got shipped with Delhivery and they say it was picked up 4 days ago. But I am unable to locate the shipment on Delhivery's network. Cust support on twitter just says it's an invalid AWB. Quote Link to comment Share on other sites More sharing options...
playstationdude Posted March 22, 2022 Report Share Posted March 22, 2022 50 minutes ago, Vamos said: I am facing a somewhat similar issue. One of my orders from RD got shipped with Delhivery and they say it was picked up 4 days ago. But I am unable to locate the shipment on Delhivery's network. Cust support on twitter just says it's an invalid AWB. Damn. Atleast you can reach out to RD customer care in this case as you have order details etc Quote Link to comment Share on other sites More sharing options...
quixote_1989 Posted March 22, 2022 Report Share Posted March 22, 2022 (edited) 7 hours ago, playstationdude said: Guys, need some help. I sent a package on 8th March from faridabad to Delhi. The delhivery guys switched the awb on my package with someone else's, and my reciepient got a wrong package delivered. Ive been following up since 10th March ( delivery date) however the customer support is horrible and isnt taking any action. Have filed multiple complaints, emails, twitter, facebook etc. Would appreciate if some of you can retweet /repost my complaint thread on their twitter for more visibilty Same thing happened to me. Harry Potter books to be delivered from Bangalore to WB, changed to RTO for no apparent reason, only to get stuck in an attempt to delivery - return to origin loop. Eventually, after escalating in Twitter, I received the package back. Only to open and find out that it is a bunch of classmate notebooks for school ?♂️?♂️?♂️ Edited March 22, 2022 by quixote_1989 1 Quote Link to comment Share on other sites More sharing options...
SuperT Posted March 22, 2022 Report Share Posted March 22, 2022 2 minutes ago, quixote_1989 said: Only to open and find out that it is a bunch of classmate notebooks for school ?♂️?♂️?♂️ Maybe they wanted you to experience the real thing and attend Hogwarts. 6 Quote Link to comment Share on other sites More sharing options...
Walker Posted March 22, 2022 Report Share Posted March 22, 2022 Lol f**k Delhivery. They're the absolute pits. Quote Link to comment Share on other sites More sharing options...
quixote_1989 Posted March 22, 2022 Report Share Posted March 22, 2022 13 minutes ago, SuperT said: Maybe they wanted you to experience the real thing and attend Hogwarts. 1 Quote Link to comment Share on other sites More sharing options...
playstationdude Posted March 22, 2022 Report Share Posted March 22, 2022 20 minutes ago, quixote_1989 said: Same thing happened to me. Harry Potter books to be delivered from Bangalore to WB, changed to RTO for no apparent reason, only to get stuck in an attempt to delivery - return to origin loop. Eventually, after escalating in Twitter, I received the package back. Only to open and find out that it is a bunch of classmate notebooks for school ?♂️?♂️?♂️ Probably delivery guys stole it Quote Link to comment Share on other sites More sharing options...
Bird Bird Bird Posted March 22, 2022 Author Report Share Posted March 22, 2022 7 hours ago, playstationdude said: Guys, need some help. I sent a package on 8th March from faridabad to Delhi. The delhivery guys switched the awb on my package with someone else's, and my reciepient got a wrong package delivered. Ive been following up since 10th March ( delivery date) however the customer support is horrible and isnt taking any action. Have filed multiple complaints, emails, twitter, facebook etc. Would appreciate if some of you can retweet /repost my complaint thread on their twitter for more visibilty Register an online grievance via cobsumer helpline/INGRAM portal. And ensure all communication with Delhivery is via email. 2 Quote Link to comment Share on other sites More sharing options...
playstationdude Posted March 22, 2022 Report Share Posted March 22, 2022 Just now, Bird Bird Bird said: Register an online grievance via cobsumer helpline/INGRAM portal. And ensure all communication with Delhivery is via email. Yes, so far either email or twitter Quote Link to comment Share on other sites More sharing options...
KunjanPSD Posted March 22, 2022 Report Share Posted March 22, 2022 6 hours ago, Walker said: Lol f**k Delhivery. They're the absolute pits. Can't escape them. They have partnered with not only major retailers but almost every small/mid size retailer too, be it collectibles or kitchenware or eatables. They are their end-to-end partners. Shitty practice. Quote Link to comment Share on other sites More sharing options...
Vamos Posted March 22, 2022 Report Share Posted March 22, 2022 41 minutes ago, KunjanPSD said: Can't escape them. They have partnered with not only major retailers but almost every small/mid size retailer too, be it collectibles or kitchenware or eatables. They are their end-to-end partners. Shitty practice. They even got an investment of 100 million dollars from FedEx. They're so huge. Still don't have a dedicated customer support. Quote Link to comment Share on other sites More sharing options...
playstationdude Posted March 22, 2022 Report Share Posted March 22, 2022 1 hour ago, KunjanPSD said: Can't escape them. They have partnered with not only major retailers but almost every small/mid size retailer too, be it collectibles or kitchenware or eatables. They are their end-to-end partners. Shitty practice. 42 minutes ago, Vamos said: They even got an investment of 100 million dollars from FedEx. They're so huge. Still don't have a dedicated customer support. Henceforth, i will drop a note to sellers not to use delhivery, and if they do its insta cancel Quote Link to comment Share on other sites More sharing options...
Walker Posted March 22, 2022 Report Share Posted March 22, 2022 tbh I've heard of the wrong packages being delivered but I've not exactly heard of the awb being swapped. BC seems like everytime you order something and the delivery partner is Delhivery, you also need to book air tickets and fly down to wherever its shipping from and pick it up yourself. Quote Link to comment Share on other sites More sharing options...
ZooZoo Posted March 22, 2022 Report Share Posted March 22, 2022 (edited) Xpressbee is much much better. I booked a pickup at 4 AM and got it picked up at 11 AM same morning. always had great experience with them. Edited March 22, 2022 by ZooZoo Quote Link to comment Share on other sites More sharing options...
Lazyboy8134 Posted March 24, 2022 Report Share Posted March 24, 2022 Any budget TWS recommendations in the 3k range? Quote Link to comment Share on other sites More sharing options...
harsh1387 Posted March 24, 2022 Report Share Posted March 24, 2022 3 hours ago, Lazyboy8134 said: Any budget TWS recommendations in the 3k range? Realme buds air 2. Quote Link to comment Share on other sites More sharing options...
Big Boss Posted March 24, 2022 Report Share Posted March 24, 2022 On 3/22/2022 at 10:04 AM, playstationdude said: Guys, need some help. I sent a package on 8th March from faridabad to Delhi. The delhivery guys switched the awb on my package with someone else's, and my reciepient got a wrong package delivered. Ive been following up since 10th March ( delivery date) however the customer support is horrible and isnt taking any action. Have filed multiple complaints, emails, twitter, facebook etc. Would appreciate if some of you can retweet /repost my complaint thread on their twitter for more visibilty Raise a complaint here: https://www.consumercomplaints.in/delhivery-b103998 My xpressbees package was lost in transit and there were no updates from them on the site. Twitter support, customer care etc were saying wait till tomorrow etc. After I raised a complaint on above site, it lit a fire under their a*s and they called me daily to give updates till the parcel was found. Check if similar works for Delhivery. Fwiw, I have got like 200 parcels delivered in past 8 months or so, and Delhivery, Ekart and Xpressbees have been equally good. Xpressbees are the fastest I have observed. Most horrific is carry indev whatever. Avoid them. However most reliable is India post. 1 Quote Link to comment Share on other sites More sharing options...
GunnerY2J Posted March 25, 2022 Report Share Posted March 25, 2022 Where can I get handmade wooden keychains from ? Online or offline in kolkata ? Like the carved jaipur elephant horse camel ones but want of wolf, owl or eagle etc. Quote Link to comment Share on other sites More sharing options...
Assassins Creed Posted April 3, 2022 Report Share Posted April 3, 2022 Bump Quote Link to comment Share on other sites More sharing options...
playstationdude Posted April 3, 2022 Report Share Posted April 3, 2022 (edited) On 3/22/2022 at 10:04 AM, playstationdude said: Guys, need some help. I sent a package on 8th March from faridabad to Delhi. The delhivery guys switched the awb on my package with someone else's, and my reciepient got a wrong package delivered. Ive been following up since 10th March ( delivery date) however the customer support is horrible and isnt taking any action. Have filed multiple complaints, emails, twitter, facebook etc. Would appreciate if some of you can retweet /repost my complaint thread on their twitter for more visibilty Update-: Finally the package was delivered today, after chasing daily on twitter, facebook, various email ids since 10 March and it being misrouted twice Thanks to everyone who retweeted my posts and also thanks to @iamX for sharing the email ids, that really helped as I wasn't getting a single update before that. Also going by the experience I've had this time and also in the past (pickup guy not coming to pickup for days, delivering packages to random security guards bypassing otp, etc) I will stick to Bluedart etc going forward. Either that or only Shiprocket if no other option Edited April 3, 2022 by playstationdude 5 Quote Link to comment Share on other sites More sharing options...
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