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I am going for a return, with my case what answer should i choose to this question "Why are you returning this?"

 

se7v5k.jpg

 

I am confused between "different from what i ordered" & "description on website was not accurate" or is there any other option i need to pick here ?

Edited by NitroNeo
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I am going for a return, with my case what answer should i choose to this question "Why are you returning this?"

 

se7v5k.jpg

 

I am confused between "different from what i ordered" & "description on website was not accurate" or is there any other option i need to pick here ?

Doesn't matter. Amazon is awesome with returns. It's basically no-questions-asked return :D

 

Just select whatever you feel is right :)

 

Sent from my GT-I9300 using Tapatalk

Edited by Kazekage Gaara
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I am going for a return, with my case what answer should i choose to this question "Why are you returning this?"

 

se7v5k.jpg

 

I am confused between "different from what i ordered" & "description on website was not accurate" or is there any other option i need to pick here ?

Either that or quality issues. If you receive phone call tell them it is a counterfeit memory card. As confirmed by Samsung Service Centre(Dhaap Maar) chalega they will accept your return.

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Guys, Why are these online websites going App only?...driving me crazy this sh*t.

 

I don't have smart phone and tbh don't even like using phones to shop.

 

It makes no sense cutting access to so many of us by giving best deals on App only....Phela toh Flipkart tha which i care less now but ab sala Amazon bhi dekh reha hu has started going mostly App.

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So that first thing u buy is a smartphone :P

 

They are going app only..

 

They get more user data

They can cut down on running cost by closing websites

Overall decrease in running cost.

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So that first thing u buy is a smartphone :P

They are going app only..

 

They get more user data

They can cut down on running cost by closing websites

Overall decrease in running cost.

Is maintaining a website THAT expensive? Edited by Mizanurification
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No. Maintaining website, mobile site and app is expensive. Their maximum sales are from apps, so they want to cut down costs of other channels as it's not worth it. Its really stupid decision, but chutiyon ko kaun samjhaye. Also they mine user data through apps. However it will be limited once android 6.0 becomes more prevalent.

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Good keep a tab, and make sure you are satisfied. Best of luck.

 

I am going for a return, with my case what answer should i choose to this question "Why are you returning this?"

 

I am confused between "different from what i ordered" & "description on website was not accurate" or is there any other option i need to pick here ?

 

Hi guys,

 

I got a call from Samsung Customer Care today. He said Product Registration is NOT REQUIRED for Samsung MicroSD cards. He then asked me whether I was having any issues with the card. I said I didn't have any issues and that the card was working fine. I then asked him how do I make sure whether the card that I have received is a genuine card or not. He then told me there is only one sure shot way to confirm whether the card that you've received is 100% genuine or not. That I need to take my Samsung MicroSD to the nearest Samsung service center, which processed MicroSD cards and get it physically examined by the service engineer over there. He asked for my location and then told me the nearest Samsung service center which processed MicroSD card was in Bhiwandi (approx a 1 hour bike ride away from my place).

 

I told him to make sure that THAT PARTICULAR service center processed MicroSD cards because if I made the trip and then they told me they don't process MicroSD cards, then it would be a total waste. He confirmed once again. I told him to email me the same, and below is the email I received from them...

 

 

Your question

 

Hi,

 

I recently bought a Samsung EVO+ (EVO Plus) 32 Gb MicroSD Card from Amazon.in. After receiving the product, I tried to register it, but I am unable to do so because it says invalid serial number.

 

I am attaching here a very high resolution picture of the backside of the MicroSD card, which shows the model number and the serial number and "Made in Philippines" written on the back side.

 

I am also attaching the Amazon.in invoice validating my purchase.

 

Please help me so I can register my product with Samsung India.

 

Warm regards,

 

KG.

Counselor answer

Dear Mr. KG,

 

Thank you for taking out time for sending this e-mail to Samsung and making us aware about your query regarding “Online registration” of Samsung Memory card.

 

We apologize for the inconvenience caused to you.

 

In response to your query, we would like to request you to get your memory card examined at Samsung authorized service center physically.

 

Kindly find below mentioned Samsung authorized service centre details:

 

Name: Balaji Services PVT LTD

 

Service centre Address: "Bldg-A/7, Shop No.101 & 102, Anmol Textile Market, Anjoor Phata, Bhiwandi, Dist:-Thane, Thane 421302

 

Contact Number: 8237343976

 

Our service engineer at our service centre will surely assist you on the concern shared by you.

 

Note - Purchase bill / invoice is mandatory for accessing in-warranty services.

 

We would request you to carry your invoice, 1 photo copy of invoice your memory card while visiting service center.

 

We hope your concern would be resolved.

 

For further query you may send us mail again or you may also contact us on our toll free number 1800 3000 8282 and 1800 266 8282 as per your convenient.

 

It is our goal to provide you the best services always. Have a nice day!

 

Reference number is XXXXXXX.

 

Regards,

 

Diwakar Kumar Sharma

 

Technical Support Team

 

Samsung India Electronics Pvt. Ltd.

 

 

 

Bhiwandi is approx 1 hour away on bike from my place, so I would require at least 3 hours of free time to do it. Currently, I get very less free time as I am juggling work and college. I will try to get my card examined, but I don't know when I'll be doing it.

 

I'll surely reply here if I get the above done :)

Edited by Kazekage Gaara
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Hi guys,

 

I got a call from Samsung Customer Care today. He said Product Registration is NOT REQUIRED for Samsung MicroSD cards. He then asked me whether I was having any issues with the card. I said I didn't have any issues and that the card was working fine. I then asked him how do I make sure whether the card that I have received is a genuine card or not. He then told me there is only one sure shot way to confirm whether the card that you've received is 100% genuine or not. That I need to take my Samsung MicroSD to the nearest Samsung service center, which processed MicroSD cards and get it physically examined by the service engineer over there. He asked for my location and then told me the nearest Samsung service center which processed MicroSD card was in Bhiwandi (approx a 1 hour bike ride away from my place).

 

I told him to make sure that THAT PARTICULAR service center processed MicroSD cards because if I made the trip and then they told me they don't process MicroSD cards, then it would be a total waste. He confirmed once again. I told him to email me the same, and below is the email I received from them...

 

 

Bhiwandi is approx 1 hour away on bike from my place, so I would require at least 3 hours of free time to do it. Currently, I get very less free time as I am juggling work and college. I will try to get my card examined, but I don't know when I'll be doing it.

 

I'll surely reply here if I get the above done :)

Well i guess chuck it, too much effort, Now that the card is working fine for you, have fun.

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Hi guys,

 

I got a call from Samsung Customer Care today. He said Product Registration is NOT REQUIRED for Samsung MicroSD cards. He then asked me whether I was having any issues with the card. I said I didn't have any issues and that the card was working fine. I then asked him how do I make sure whether the card that I have received is a genuine card or not. He then told me there is only one sure shot way to confirm whether the card that you've received is 100% genuine or not. That I need to take my Samsung MicroSD to the nearest Samsung service center, which processed MicroSD cards and get it physically examined by the service engineer over there. He asked for my location and then told me the nearest Samsung service center which processed MicroSD card was in Bhiwandi (approx a 1 hour bike ride away from my place).

 

I told him to make sure that THAT PARTICULAR service center processed MicroSD cards because if I made the trip and then they told me they don't process MicroSD cards, then it would be a total waste. He confirmed once again. I told him to email me the same, and below is the email I received from them...

 

 

Bhiwandi is approx 1 hour away on bike from my place, so I would require at least 3 hours of free time to do it. Currently, I get very less free time as I am juggling work and college. I will try to get my card examined, but I don't know when I'll be doing it.

 

I'll surely reply here if I get the above done :)

My advice would be its not worth it. Better return it and get a new card. Maybe strontium or Lexar.

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