kanbad Posted September 2, 2011 Report Share Posted September 2, 2011 i used reliance 650 combo plan for 3 months and then one day asked for the termination because of its frequent disconnection..... i just wanted to make customer care realize that i can opt for some other isp also.. in the next 5 minutes i got a call from local service center in mayapuri and he enquired about the problems i was facing.... i told him everything and he promised me that he will get it all resolved...... to my surprise it started working well.............he requested me that if someone calls from mumbai main office office for the confirmation tell him that i dont want it disconnected as the services are upto the mark now...... i did what he asked me..... but thats when the real problem starts... they deactivated me connection the very next day even after i asked them not to.... its been deactivated form 28apr 2011 and still aim getting bills after that period...when i call the customer care they dont respond properly and just keep on passing the calls to other department by saying that this problem is not there concern... i am astounded to see this kind of degeneracy towards the customer... i recommend not to go for reliance broadband....... now they have sent me a legal notice to pay 1951rs... but connection was disconnected on 28th april n they are sending me the bill for july also...are these people mad or what... in one email they write that my connection was terminated on 28th april but still they continue to send me bills...now a legal notice.... don't ever go for this shitty service Link to comment Share on other sites More sharing options...
playstation Posted September 2, 2011 Report Share Posted September 2, 2011 I never go near reliance only ....they have come to my place many times....for broadband connections etc...btw just dont pay them.... Link to comment Share on other sites More sharing options...
kanbad Posted September 2, 2011 Author Report Share Posted September 2, 2011 n what about the notice they have sent me? Link to comment Share on other sites More sharing options...
playstation Posted September 2, 2011 Report Share Posted September 2, 2011 n what about the notice they have sent me? u have the proof that connection was cut from 28th april and that u have paid whatever the amount is still 28th april,right?? Link to comment Share on other sites More sharing options...
Django_3101 Posted September 2, 2011 Report Share Posted September 2, 2011 you have the email saying about the disconnection on 28th april.. All is well then... I think go there in person with printouts of emails and these bills... Blast them in front of others... they will realize it then Link to comment Share on other sites More sharing options...
Sackboy Posted September 2, 2011 Report Share Posted September 2, 2011 Gather some balls and don't be scared , go to their local reliance center and and start screaming sh*t and tell them how can they have the audacity do this and stuff and tell them to cancel your bills and storm out. Works . True story. Link to comment Share on other sites More sharing options...
avkash Posted September 2, 2011 Report Share Posted September 2, 2011 sacky is so right, also if you have the email then all is well, take a print and put it in their face. and yeah, remember screaming, it really helps Link to comment Share on other sites More sharing options...
kanbad Posted September 2, 2011 Author Report Share Posted September 2, 2011 ok am going Link to comment Share on other sites More sharing options...
CM Sunny Posted September 2, 2011 Report Share Posted September 2, 2011 i recommend not to go for reliance broadband....... So true, my scars still hurt Link to comment Share on other sites More sharing options...
piper Posted September 3, 2011 Report Share Posted September 3, 2011 Go to the customer care centre during a busy day and argue with them in front of everyone. It works. Link to comment Share on other sites More sharing options...
Bhpian Bali Posted September 3, 2011 Report Share Posted September 3, 2011 Best is always go for pre paid option.. i love You boradband for that.. now 10 mbps speed at affordable rates Link to comment Share on other sites More sharing options...
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