Jump to content

XBOX Customer Support Experiences


lastAvenger

Recommended Posts

  • 3 weeks later...

this is the first time ever i called MS customer cause my modded 360 died giving me a E74 error :dance:

 

i called them on monday... never mentioned that it is a E74 error...told them that it is a RROD issue... the lady agreed to replace my console since it is a technical issue...

 

 

so got my console replaced today, the guy from redington did not even check if the console was ever opened.... :dance:

Link to comment
Share on other sites

this is the first time ever i called MS customer cause my modded 360 died giving me a E74 error :(

 

i called them on monday... never mentioned that it is a E74 error...told them that it is a RROD issue... the lady agreed to replace my console since it is a technical issue...

so got my console replaced today, the guy from redington did not even check if the console was ever opened.... :wOOtjumpy:

Nice and now they have your address and your information...they might come back :dance:

Link to comment
Share on other sites

OK .. i have some problem with my console .. if i call them up and say dat am ready to pay for the shipping but i wld like them to repair my console ... !

then they ask have u opened ur console yet ? and i say NO ( i have opened up the console) ..so i lie. !!!

will they check when they come to pick up the console ...

 

 

has this happened to any one of u ,.... dat u hav made a fool of them .. bcoz i have heard a few ppl saying that it can b done .. and dat when u r paying for the shipment they dont even check the seal !! is it true??

 

And one last question .. how much will b the shipping charges for xbox 360 from NEW DELHI , INDIA to Australia??

 

and if anyone of u did send it to AUSTRALIA can u please tell me hwo much were u guyz charged by microsft and wt was ur problem !

Thnx .

Link to comment
Share on other sites

  • 2 weeks later...

mr request for CC removal from the XBL database has been completed, they said it will take four months and it got completed with tht timespan :majesty: , would suggest u guys to do the same ,

 

 

#btw for some reasons when i try to post with the emal reply, the process fails with "page not found"error

Link to comment
Share on other sites

Listen to this -

My console died.. about 3 months after I bought it .. (End of 2006) .. I got it replaced .. a week later - The DVD Drive stopped working - So I got it replaced again , I switched on the XBOX just as the guy left and that one had the same problem with teh DVD Drive !

 

3 consoles in a day . Beat that.

Link to comment
Share on other sites

^^ most of the times the replacement guys are nuts.i.e. they dont know how to open the faceplate and check the console.if you live in a place where MS is no where near you have a 100% chance of replacing a moddded console :) ..done that twice for a friend.

 

but case is different in US.they took my console (legit one) and i got a replacement after a week.

 

 

 

Listen to this -

My console died.. about 3 months after I bought it .. (End of 2006) .. I got it replaced .. a week later - The DVD Drive stopped working - So I got it replaced again , I switched on the XBOX just as the guy left and that one had the same problem with teh DVD Drive !

 

3 consoles in a day . Beat that.

:dance:

these DVD drives should also have a 3yr warranty like RROD warranty on xbx.

Link to comment
Share on other sites

oh no :P. My Xbot gave me RROD first time today :P.

 

I wanna call cust care and get mine replaced as i am soon running out of 1 year warranty. But the cust care number i get in the M$ site is only for US. Is it the number at which i have to call or is there any Local India number at which i can call. if so plz let me know tat number.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...