GameAnalyzer Posted October 10, 2012 Report Share Posted October 10, 2012 As the title says. My Xbox doesn't detect my games it says ''open tray'' even i put a disc in. What do i do now? I have tried basic thing by searching on Google and Youtube but it didn't worked. Should i give it to MS for repair? How much time do they take to repair ? P.S. I have a Xbox 360 4GB Slim. It's 13months old. Please help. Link to comment Share on other sites More sharing options...
AtheK Posted October 10, 2012 Report Share Posted October 10, 2012 13 month old would mean out of warranty, looks like the Lens is gone. Did you try with different games. Link to comment Share on other sites More sharing options...
GameAnalyzer Posted October 10, 2012 Author Report Share Posted October 10, 2012 13 month old would mean out of warranty, looks like the Lens is gone. Did you try with different games. Yeah, i tried different games too but none of them working. Link to comment Share on other sites More sharing options...
AtheK Posted October 10, 2012 Report Share Posted October 10, 2012 Lens is gone it seems. Link to comment Share on other sites More sharing options...
GameAnalyzer Posted October 10, 2012 Author Report Share Posted October 10, 2012 Lens is gone it seems. So i should contact MS right? Link to comment Share on other sites More sharing options...
AtheK Posted October 10, 2012 Report Share Posted October 10, 2012 So i should contact MS right? Yes mate. Link to comment Share on other sites More sharing options...
GameAnalyzer Posted October 10, 2012 Author Report Share Posted October 10, 2012 Yes mate. Do you have any idea how much they gonna charge me ? And do I have to ship my Xbox to them or some kind of MS support will come and pick it up from my house? What is the number of Indian Xbox support? Sorry I asked you too many questions . :| Link to comment Share on other sites More sharing options...
AtheK Posted October 10, 2012 Report Share Posted October 10, 2012 Support number should be on your box, or check on there site. Usually they send people to pick it, not sure if it changed now. Link to comment Share on other sites More sharing options...
AtheK Posted October 10, 2012 Report Share Posted October 10, 2012 https://myservice.xbox.com/en-IN/Pages/Welcome.aspx Link to comment Share on other sites More sharing options...
GameAnalyzer Posted October 10, 2012 Author Report Share Posted October 10, 2012 Thanks man for the help man really appreciate. I will rep you when I will be on PC. Thanks again. Link to comment Share on other sites More sharing options...
AtheK Posted October 10, 2012 Report Share Posted October 10, 2012 No worries, hope you get your Xbox repaired soon. Link to comment Share on other sites More sharing options...
GameAnalyzer Posted October 11, 2012 Author Report Share Posted October 11, 2012 Apparently for some reasons it's working now but i don't know for how long. I will buy a 32GB USB Stick. Can i install games in that? Link to comment Share on other sites More sharing options...
Choron ka raja Posted October 11, 2012 Report Share Posted October 11, 2012 Get the console replaced, even if it started working fine. You never know when it might stop working again. Also, you can install games on 32gb pen drive, without any issues, but load times are higher compared to HDD. Wait, you mean like you want to install the game in case dvd drive stops working again? If yes, then sorry, that won't work. You need system to detect the disc to start the game. Link to comment Share on other sites More sharing options...
GameAnalyzer Posted October 11, 2012 Author Report Share Posted October 11, 2012 Get the console replaced, even if it started working fine. You never know when it might stop working again. Also, you can install games on 32gb pen drive, without any issues, but load times are higher compared to HDD. Wait, you mean like you want to install the game in case dvd drive stops working again? If yes, then sorry, that won't work. You need system to detect the disc to start the game. Replacing console? Can i really do that? How much do i have to pay for that? I can't really buy another X360 again And yeah i was asking if 32gb USB stick can install games or not. Yeah, i know man we need disc to start the game. Anyways, thanks for the help appreciate. Link to comment Share on other sites More sharing options...
Choron ka raja Posted October 11, 2012 Report Share Posted October 11, 2012 Replacing console? Can i really do that? How much do i have to pay for that? I can't really buy another X360 again And yeah i was asking if 32gb USB stick can install games or not. Yeah, i know man we need disc to start the game. Anyways, thanks for the help appreciate. Go to support.xbox.com, select exchange request option. It will say warranty is over. Go ahead with paid exchange, enter credit card details, and create a request. Console will be replaced within a week, for a minimal charge of 0$ (yes, you read it right). Link to comment Share on other sites More sharing options...
GameAnalyzer Posted October 11, 2012 Author Report Share Posted October 11, 2012 Go to support.xbox.com, select exchange request option. It will say warranty is over. Go ahead with paid exchange, enter credit card details, and create a request. Console will be replaced within a week, for a minimal charge of 0$ (yes, you read it right). omg thanks man repped. But man i don't have credit card (I am still in school) :| what do i do now? Lol sorry a stupid question but yeah. Hey, man i also didn't register this console on their site yet. So first thing i have to do is register my console right? Link to comment Share on other sites More sharing options...
AtheK Posted October 11, 2012 Report Share Posted October 11, 2012 Yes register, and use your dads card. Link to comment Share on other sites More sharing options...
Choron ka raja Posted October 11, 2012 Report Share Posted October 11, 2012 omg thanks man repped. But man i don't have credit card (I am still in school) :| what do i do now? Lol sorry a stupid question but yeah. Hey, man i also didn't register this console on their site yet. So first thing i have to do is register my console right? A credit card is necessary, so look for friend or dad's card. Or ask him to create a virtual credit card with a balance of 1$. Also, if you have not registered the console ever, chances are you will be able to claim warranty. I know, it is stupid, but MS considers register date as warranty start date. If that happens, then you won't need any credit card details either, as exchange will be free in that case (unlike the paid exchange which incidentally costs nothing). Link to comment Share on other sites More sharing options...
Ph3N0M Posted October 11, 2012 Report Share Posted October 11, 2012 OMG. I never registered my console also. Do they check if it's working while replacing? Do they give a Slim one in exchange for a Jasper one? Link to comment Share on other sites More sharing options...
GameAnalyzer Posted October 11, 2012 Author Report Share Posted October 11, 2012 A credit card is necessary, so look for friend or dad's card. Or ask him to create a virtual credit card with a balance of 1$. Also, if you have not registered the console ever, chances are you will be able to claim warranty. I know, it is stupid, but MS considers register date as warranty start date. If that happens, then you won't need any credit card details either, as exchange will be free in that case (unlike the paid exchange which incidentally costs nothing). Oh i registered it now. It says my warranty is expired on 9th October :| just two days :| . And i searched on google and found they charge around 100$ for a replacement? Is that right? I will call them tomorrow.. Link to comment Share on other sites More sharing options...
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