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EA refuses to refund user for SimCity, threatens account ban


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SimCity is having issues right now and majority of people are unable to play the game.

One user was understandably frustrated with this and tried to ask a

refunding citing the official EA press release which said “if you
regrettably feel that we left you down, you can of course request a
refund for your order.”


The customer service representative acknowledged the press release
but then later added “it is also the our discretion to process a
refund.”


Not only that he also mentioned that if the user tries to dispute it, his “account will be banned.”

More info here: http://www.gamechup.com/ea-refuses-to-refund-user-for-simcity-threatens-account-ban/

So people here's EA for u... :doh:

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Click bait story from a no name website.

 

They 'threatened' to ban his account after he 'threatened' to perform a chargeback. You will not find any service provider who will happily continue to provide service once you start chargebacks. Even Steam has a similar policy.

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Click bait story from a no name website.

 

They 'threatened' to ban his account after he 'threatened' to perform a chargeback. You will not find any service provider who will happily continue to provide service once you start chargebacks. Even Steam has a similar policy.

but steam games are very well optimised from the beginning..remember warfighter how bad it was at the start??

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