Suggestions needed regarding a transaction made here

[vbhoj74]

Hello Guys,

 

I had requested Solid Praky to open this thread since he was the one having complains against me, but since he did not, I'm doing it seeking suggestions from members. I sold him a DS3 controller which he received on 9th-Oct, I sent him a PM same day requested confirmation/feedback. He never replied. On 12th Nov, i.e. after 32 days he sent me a PM with complains such as Keys got damaged in transit, not good packaging and the controller itself does not look original.

 

I'v never used a duplicate controller, I bought this controller on this forum itself from another member thinking it to be original, and I had no complains with the seller. So I leave it to you guys if you can tell by looking at the sale thread pictures if the controller is not original.

 

I replied him same day that he should have contacted me earlier if he was not happy, still just to close the issue and keep him happy I offered him a full refund against the return of the product. He replied that he does not want to go for refund and rather asked me for Rs 200 compensation. This is when I got little concerned, how can a controller which is claimed duplicate, and with keys not working starts to function perfectly with Rs 200 compensation? So I declined his compensation request and again offered him for full refund. Which again he did not reply.

 

He also claimed that he stays away from home and only get to check on weekends which is why he took 32 days to get back to me, but then he took 4 weekends to check and reply, which is another point I got concerned about.

 

After 7 days of my refund offer which he rejected, he replied asking for refund citing the reason that the controller battery does not hold charge. This is after 39-40 days of he using the controller. I felt being taken advantage of, so I told him that since he did not accepted my refund offer 7 days back the offer has thus expired. Now he accuses me that how can I have an expiry to refund offer and that the controller is not genuine. Note here, he wanted the refund because the battery does not work, now since I turned him down he says the controller is not genuine.

 

I do not have a problem with refunding him the amount, but at the same time I would not like being taken advantage of. Thus I'm inviting suggestions from members if I should refund him the amount. Key points here to note are:

 

1. He did not reply to me upon receiving the controller even after requesting a feedback.

2. He writes to me after 32 days with complains.

3. After 32 days I offered him for full refund, he rejects it.

4. Instead he wanted Rs 200 as compensation for a product he claims defective and duplicate.

5. I reject his compensation request and still asked him to go for refund. He never replies.

6. He again writes to me after 7 days asking for refund citing battery issues.

 

Then he writes to me on 24th Nov, saying he has escalated the issue to one of the mods here, and that he was suggested to ask me one more time for a refund. I sent the same mod my part of the story same day but unfortunately the PM seems still unread and thus has nor replied. So I get another PM today from Solid Praky threatening that if I do not reply till tomorrow he would proceed with further options. I found it really funny that he does not reply in weeks and month and still expect me to refund him the amount, on the other hand he needs a reply in 3 days, why does the same rule not follow for him. I did not reply to him because I was waiting for the mod to give me a suggestion. I'm quoting the PMs exchanged between me and Solid Praky.

 

9-Oct: DTDC tracking showed that Solid parky received the controller, so I PMed him to confirm and ask for feedback. He NEVER replied.

12: Nov: After more than a month he replied:

Solid Praky:

"I intentionally decided against leaving u a feedback.

If u insist on one, i ll definitely give u a negative!

First of all, the controller doesnt look original (u cudve told me!)

and the package is pathetic (I again and again told u about packaging!),

I suspect there might be damages done during enroute, specially to R3 & L3. L3 doesnt work.

Dont ever do this kind of things on IVG!"

Same day I replied back, vbhoj74:

"Hey Buddy,

You need to taper down your aggression & stop threatening people without reasons.

1st of all, I asked your feedback after sending the parcel, you never bothered to even reply after receiving the package. After more than a month you come and accuse me of selling you non-original DS3 and that it does not work. Why were you keeping quiet for more than 30 days ?

Besides, get your facts right, I never lie, I've given you a genuine controller, the pictures of both the front & back of the controller was nicely posted. The controller was almost new, I may have used it for 2-3 times. Things can always get damaged during transit, so I cannot comment on the same.

Anyways, even after a month, I'll be more than happy to refund your amount if you courier me back the DS3. Let me know."

same day, Solid Praky replied back:

"Thanks for refund offer.

I cud ve replied u earlier. But since i stay away from home, i had to check only during weekends.

I sensed some issue with L3 and was checking that with different games.

I was unhappy with the package because i cud easily sense R3, L3 clicks without even opening the package.

The rotation of L, R sticks were rough, thty i doubted its genuineness.

I dont want to go for a full refund, I wud appreciate some compensation for the issue.

Rs. 200 would be fair. No prob otherwise "

same day, I replied again, vbhoj74 (12th Nov):

"Sir, you took 4 weekends to let me know the issue? I would be have been more happy if you would have let me know within a week, anyone would give max a week for checking and addressing issues if any. And if anyone has intentions to fleece then he would not ask for feedback post delivery.

The sticks were rough because they were hardly used and was new like.

I did my best in packaging given the sell price of the material. Any extra packaging would have cost more money.

For me,I do not see any issue as I had sent you an excellent product, so apologies for not offering any compensation. But just as a goodwill gesture and to keep you happy, please feel free to return it and go for full refund."

19th Nov: after 7 days Solid Praky replies back again:

"I will take refund since the controller doesnt hold charge anymore.

I cant connect and play all the time.

Pls provide me your address.

I will send it back.

I am ok with a refund or replacement controller."

same day, I replied, vbhoj74"

"Sorry, the refund offer has expired, I gave u the refund offer on 12th, which you did not accepted, today is 19th. You received the package on 9/10 which was 40 days back."

same day, Solid praky:

"Are u trying to play with me?

I only asked for compensation, u only told me to refund!

Now u r turning back with expiry date and blah blah blah??

Mistake is urs, selling an duplicate controller. I can prove it to moderators here.

Time is only the second problem, bcoz i was under the impression that it is original so i was checking with other games."

same day, vbhoj74:

"Boss, R u kidding to expect for a refund after 40 days? You should have taken the refund offer when I gave it to you even after 30 days. Go ahead do what you want."

same day, solid praky:

"I am being genuine here. Not threatening u. So dont make me do that.

Just take whatever u feel ur loss and refund the remaining, I ll send DS3 back.

Immediate product checks are only for game discs, not for hardwares.

I only believed ur 8/10 rating bcoz i trusted ivg.

And selling below par, non original products by stating 8/10 rating is unacceptable anywhr, not only in ivg!"

same day, vbhoj74:

"U R all the way threatening me. After 40 days there is no refund policy, nether online or offline. Plus u keep accusing me of selling you duplicate item. Kindly go ahead and open a thread on the issue, let everyone know both sides of the story and decide for themselves."

same day, solid praky:

"This is a toatl cheating!!!

U only said u wud provide a refund, and feel free to ask.

Why did u even say that u wud provide refund when u r nowhr willing to???

U gave a refund offer after 32 days, and i asked it on 39th day and ur offer expires???

See u soon!"

same day, vbhoj74:

"Refund offer is generally 3-7 days from product receipt. U came back to me after 32 days with complains, I still have u the offer out of goodwill, u did not take the offer and hence the issue was closed for me. Mind you that i never backed out. The refund offer was not an open ended thing. You have used the product for 40 days. Don't take people for ride and twist the fact as per your wish. This is the last PM I'm replying to. If you need more responses from me then kindly open a thread with your complaints and I'll reply there."

 

 

Here is the link of my thread: http://www.indianvid...topic=48751&hl=

Here is the link of the thread from I bought the DS3: http://www.indianvid...topic=44107&hl=

If the members feel Solid Praky is being reasonable here with his request then I assure him that he will still get full refund from me without even asking for the material back.

[Outlook]

even Flipkart doesn't refund after 30 days

 

 

Sent from my iPhone using Tapatalk

[vbhoj74]

Here is Solid Praky's conversation with me today, and he wants me to remove this thread. I think his words speaks for himself.

 

24th Nov, Solid Praky:

I got consent from Mods.
He clearly said if the controller is not original and sold without mentioning, I have the upper hand. Days dont matter.

Still, he suggested me to ask for refund one last time.
Let me know ur status.

Below is his reply.

piper, on 24 Nov 2015 - 9:24 PM, said:
Yes, negative feedback since the controller is not original, and he probably did not mention in the sale thread about it being oem manufactured.

I'd still suggest that you ask him for refund.

 

26th Nov, Solid Praky:

 

I expect a reply.

If u dont reply for another day, then I have to proceed further with my option.

26th Nov, vbhoj74:

I did not reply because I wrote my part of the story to piper and awaited his response. He has not read my PM yet.

Meanwhile, I've posted the issue here, you may post in this thread.

http://www.indianvid...showtopic=49265

26th Nov, Solid Praky:

You don't have to confuse the mod. If u wud 've told me, I cud 've added u in my conversation thread with him.

26th Nov, Solid Praky:

Don't act smart by starting a thread. I am consulting mod and not running away.

What is Ur reason behind starting New thread and making all the conversations public???

I was open to whatever mods gonna say. Don't be oversmart a** and ridicule fellow member thru New thread. Remove the thread.

Thanks.

 

[TAZ]

From what i can make out from the post, Its Very clear that the Solid Praky is at fault.. He should have replied at that very moment when he received the controller...

 

I dont think that he should be refunded the money ..

[Iceman™]

No refund close the thread

[Kazekage Gaara]

Dude, I think Solid Praky is taking you for a ride. GOD KNOWS what he might have done with your controller, opened it up, screwed with it, changed battery, etc. Only he and god knows what he did. He is clearly at fault here for not responding you sooner. 32 DAYS IS JUST RIDICULOUS AND TOTALLY UNACCEPTABLE.

 

On top of ALL THIS, his actions of asking for compensation is questionable, which gives rise to question How on earth would 200 bucks make the controller working again and him being happy with the whole thing.

 

Pardon the language - Mujhe to lag raha hai ke vo tujhe ch*tiya bana rana hai

[Solid Praky]

This user is being oversmart and panicked.

 

I figured only after 2 weeks that L3 was not working. when I was looking to rectify, I stumbled upon the fact that controller being fake. Selling fake product stating it original in ivg is itself a cheating.

 

I can prove it to anyone here that the DS3 is fake. This guy gave a rating of 8/10 for this fake one while selling to me. No wonder he didn't show all his conversation and here he tried so hard to project me as a trouble maker whereas in reality I am being the victim.

[vbhoj74]

I've all your PMs in my account, any mod can check it, I would be most happy to share my login credentials with them if so required.

[Solid Praky]

Hello mister,

 

You still didn't answer on selling a fake DS3.

All you say is you don't know.

If u don't know the product u r selling, u shdnt sell first of all.

 

And u still say u wud refund me, then what is the purpose of openingt this thread?

I am just asking a justice.

If anyone can sell a fake and argue this hard to make a point, then what is the protection buyers get??

I 'll prefer forgoing my money then arguing with you endlessly. I think yu r ultimately trying for that only!

 

Ask straight away or PM me.

[Solid Praky]

Hello mister,

 

You still didn't answer on selling a fake DS3.

All you say is you don't know.

If u don't know the product u r selling, u shdnt sell first of all.

 

And u still say u wud refund me, then what is the purpose of openingt this thread?

I am just asking a justice.

If anyone can sell a fake and argue this hard to make a point, then what is the protection buyers get??

I 'll prefer forgoing my money then arguing with you endlessly. I think yu r ultimately trying for that only!

 

Ask straight away or PM me.

[Ph3N0M]

Isn't this supposed to be in TP Unethical members or some such thread?

[Iceman™]

@Solid Praky

The thing is you should have checked it the moment you receive it a day or two. 32 days is too long and no one would believe you.

[Solid Praky]

I have already consulted mods and they told if selling fake without stating it, he deserves a negative feedback.

As a last resort, he told me to ask for refund which I did and this panicked cheater opened this thread and trying hard to find ways not to refund me.

[Solid Praky]

@iceman

 

This controller is ultra fake. I stated my reasons for delay. I know it is not fair to ask refund. That why I asked only compensation. He is the one asked me to return and get refund. Now, since it is proven that he offering me refund is one of his dramas, I am speaking up.

[Aftrunner]

32 days? Really?

Sorry buddy. Most people offer a week's testing warranty at best. Its your own fault if you have been too busy, not his. And after reading the whole thread, the seller offering you a refund is a courtesy that not many people would have bothered with.

 

You are of course free to leave a negative feedback. He is free to contact a mod to have that feedback expunged.

[KnackChap]

be thankful that the seller engaged you in a coversation & offered a refund a month after you got it. he doesnt owe you anything. no compensation or refund.

[KnackChap]

be thankful that the seller engaged you in a coversation & offered a refund a month after you got it. he doesnt owe you anything. no compensation or refund.

[The Wolfy among us]

Btw how are you so certain that the controller is fake?

[vbhoj74]

Hello mister,

 

You still didn't answer on selling a fake DS3.

All you say is you don't know.

If u don't know the product u r selling, u shdnt sell first of all.

 

And u still say u wud refund me, then what is the purpose of openingt this thread?

I am just asking a justice.

If anyone can sell a fake and argue this hard to make a point, then what is the protection buyers get??

I 'll prefer forgoing my money then arguing with you endlessly. I think yu r ultimately trying for that only!

 

Ask straight away or PM me.

I never said I don't know, I said as per me it was original, pictures R there in my sale thread. I also said that I've never used a duplicate, so I would not be able to make out a difference if both looks same and manufactured by Sony written at the back. Understand that I said this to be fair which does not means it was duplicate.

I have already consulted mods and they told if selling fake without stating it, he deserves a negative feedback.

As a last resort, he told me to ask for refund which I did and this panicked cheater opened this thread and trying hard to find ways not to refund me.

Fact: I instantly gave you a refund offer when you initiated conversation with me after 32 days, only to keep you happy. You only rejected the offer and asked me for compensation, i did not back out. I insisted that you go for refund. You left the conversation and stopped replying. After 7 days you reply, which is 39 days after receiving the product you want a refund.

@iceman

 

This controller is ultra fake. I stated my reasons for delay. I know it is not fair to ask refund. That why I asked only compensation. He is the one asked me to return and get refund. Now, since it is proven that he offering me refund is one of his dramas, I am speaking up.

Again, you did not take the refund offer, I did not back out. No sane person will keep the offer open if the other person rejects it. If you were so fair on 32 days to not go for the refund but a Rs 200 compensation don't you think asking for a refund on day 39 defeats your fairness. And I fail to understand how does 200 bucks make the product usable to you.

 

I opened this thread to have fair discussion, I requested you to open this thread which you did not. You were the one who got scared of this thread and wanted me to close the thread instantly. All your PMs posted on the 1st page for reference.

[Big Boss]

32 days? Really?

Sorry buddy. Most people offer a week's testing warranty at best. Its your own fault if you have been too busy, not his. And after reading the whole thread, the seller offering you a refund is a courtesy that not many people would have bothered with.

 

You are of course free to leave a negative feedback. He is free to contact a mod to have that feedback expunged.

This.