The PS3 Disc Reading Problem (SOD) thread

[vbhoj74]

well i have a PS3 console i bought from here (was a gift) i think Sony really needs to consider people who have grey market consoles, maybe not replace them but atleast fix them somehow. but then again, anyone who does buy from the grey market is aware of the risks... i mean after the warranty period is over all consoles are equal anyway. Right?

 

 

After the warranty is over, Sony would repair a local console but refuse to touch an OOR console as if its not their product. We have ppl who stayed outside the country for sometime and bought their consoles their and just carried it to India when coming home, or ppl who go out of country on tourism and buy their consoles there, "grey market" should not be the right term for these buys. They have legit invoices and has not been bought from local grey market in India. There should be a different treatment and Sony should own their product no matter which country we buy it from.

 

Mods, can we start a separate thread on this topic and have a poll on what kind of console we have, it would also be a mass protest to Sony ?

[vbhoj74]

You just answered your own question. Sony doesn't need to bother with grey market consoles as they don't contribute to their bottom line. Besides i think honoring OOR units with a 50% on a legit PS3 is win anyway.

 

@helios: bro let me share with you some inputs on Sony's discrepancy of policy on what we call Legit or OOR units. In Singapore you can buy the consoles from unauthorized shops but have to make sure that the box comes with a yellow warranty paper. For all consoles bought there you need to register your serial no. online with Sony. In fact they have some great reputable "unauthorized" gaming shops. I had bought mine with Qishan, on of such shop and registered for warranty online with Sony without any problems.

 

On another note, for ppl who have bought consoles from Sony showroom abroad and now have moved to India, how can we call them OOR consoles ? and why does Sony refuses to service such sets ? Fine if its an issue of Zones, change the zone of the set when it comes for repair, but how can a company refuse servicing their own product ?

[vbhoj74]

Well it is an issue of zones. No console company will service a console from another region. And if you were so gung-ho about getting a warranty you should've got a PAL legit console or gotten a PAL console from any PAL territory so you could at least get 50% off on purchasing a new console.

 

And you can't magically change the zones. These are companies distributing consoles on a large scale with a serial number of a console corresponding to a particular zone. To make that one change is not as easy as you think it is. Besides most OOR units are NTSC, why should they support a piece of hardware that doesn't contribute to their revenue?

 

You're not dealing with Apple here, where everything is unified and any Apple product bought anywhere is covered. Deal with it.

 

Bro point is taken. I'm not concerned about warranty, maybe its an issue of zone, but why should not they repair it at a cost ? after all its their product. Think about a guy from India who stays in US for some days and carries back his PS3, thats means he no more can get a paid service ? These are some issues which cannot be ignored even if it does not add to the bottom line of the company in a zone, it will erode the goodwill factor. You have yourself said, its not like an apple product, or may I add, a BOSE, so there is a goodwill difference just because they have a policy difference.

 

BTW, apple also sells computers with DVD/BD with zone protection, they would still service it if you take it out of a zone. It has to be a "legit" purchase. By "legit" I mean it has to be purchases through it authorized dealer/shop and not zones.

 

When will we take the name of Sony like you just did for Apple or I do for BOSE ?

[vbhoj74]

God knows when i agree it's a shitty scenario but it's understandable why they're taking this stand. It helps boost sales in each area, which is kinda lame because i got my PS3 from HK (40GB launch unit) which SOD'd on me in June this year (the same day i got MGS4), so yeah, it's a pain considering that the price of a PS3 here is a good 100-150$ more than what people in the US/HK/Singapore pay. Sheer madness.

 

Things might change if they weren't so anal. But that's another story lol.

 

-Sad- I dread the day it will SOD on me ! When it does and if Sony refuses to repair it I think I would again go and buy it outside India not for price difference but I dont want to get stuck with a BD player that belongs to zone c and which cannot be made region free. I'm more into movies than gaming.

[vbhoj74]

Depends where you're located,it's easily repairable in Mumbai and Delhi.

 

I'm located in Kolkata and I'm not aware of any place where they would repair it. Any inputs on the same is welcome.

 

I was at an authorized Sony service center last month to get my old CRT repaired, I inquired with them about repairing an out of india console and they said they would repair on chargeable basis, if I remember the minimum charge was 2k.

[TropicalRajput]

The 40GB PS3 (now 80GB after the upgrade) have a major problem with the Blu Ray drive. You can call it the RROD of Sony PS3. 60GB PS3's were perfect and hardly had the "not reading any discs" problem. I am guessing Sony went cheap with the 40GB PS3 Blu Ray Drive. I have sent many of the 40GB models back for repair with the same problem over and over again (Not reading discs). If it has to be fixed outside the warranty, the BRD costs nearly NZ$400 to be replaced in NZ.

[vbhoj74]

The 40GB PS3 (now 80GB after the upgrade) have a major problem with the Blu Ray drive. You can call it the RROD of Sony PS3. 60GB PS3's were perfect and hardly had the "not reading any discs" problem. I am guessing Sony went cheap with the 40GB PS3 Blu Ray Drive. I have sent many of the 40GB models back for repair with the same problem over and over again (Not reading discs). If it has to be fixed outside the warranty, the BRD costs nearly NZ$400 to be replaced in NZ.

 

Ouch ! thats costly. I've a 80GB model myself that Sony has released in the South East Asian Continent and scheduled to be released in India sometime this December. I think I'll start watching my regular DVD stuff using my old samsung dvd player.

[TropicalRajput]

Ouch ! thats costly. I've a 80GB model myself that Sony has released in the South East Asian Continent and scheduled to be released in India sometime this December. I think I'll start watching my regular DVD stuff using my old samsung dvd player.

 

Very Smart Option. I don't know how many people relaise this but when you watch a movie on any gaming console (PS3, Xbox 360), the laser actually uses more power than it will need to play games and hence you reduce it's life day by day.

[Hot-Drake-Pixel]

The 40GB PS3 (now 80GB after the upgrade) have a major problem with the Blu Ray drive. You can call it the RROD of Sony PS3. 60GB PS3's were perfect and hardly had the "not reading any discs" problem. I am guessing Sony went cheap with the 40GB PS3 Blu Ray Drive. I have sent many of the 40GB models back for repair with the same problem over and over again (Not reading discs). If it has to be fixed outside the warranty, the BRD costs nearly NZ$400 to be replaced in NZ.

 

Welcome to India. It costs only 3k to replace the drive. SOD is not an inherent design flaw like RRoD in x360. Its a random QC slippage from Sony and that is why it is not obvious on all ps3. 20gb or 60gb models were released in a hurry hence more QC slippage and more SOD. Apparently 40gb models have very less SOD these days.

 

With 40gb model sony went for 65nm cheap for less power consumption and heat generation. BR drive same as always.

 

Those of you who think watching lots of DVD causes SOD, you are wrong. I do watch tons of BD,DVD and play ACD on my PS3. I have a 2007 60gb PS3 and it has not got SOD yet.

[vbhoj74]

Welcome to India. It costs only 3k to replace the drive. SOD is not an inherent design flaw like RRoD in x360. Its a random QC slippage from Sony and that is why it is not obvious on all ps3. 20gb or 60gb models were released in a hurry hence more QC slippage and more SOD. Apparently 40gb models have very less SOD these days.

 

With 40gb model sony went for 65nm cheap for less power consumption and heat generation. BR drive same as always.

 

Those of you who think watching lots of DVD causes SOD, you are wrong. I do watch tons of BD,DVD and play ACD on my PS3. I have a 2007 60gb PS3 and it has not got SOD yet.

 

Sigh !

 

I heard the same in most of the posts I read, the problem is mostly with the 20/60 GB models.

 

The 40/80 Gb models does not play ACD though, another Sony cost cutting went there.

[TropicalRajput]

INR3000 to replace the BDR....

 

Stupid labour costs in NZ is through the roof!

[Somebody]

Those of you who think watching lots of DVD causes SOD, you are wrong. I do watch tons of BD,DVD and play ACD on my PS3. I have a 2007 60gb PS3 and it has not got SOD yet.

ya.... check here. and he's getting more in a few days

 

he's something like a BD king of GI

[Hot-Drake-Pixel]

INR3000 to replace the BDR....

 

Stupid labour costs in NZ is through the roof!

 

 

repair actually.

[Hot-Drake-Pixel]

Not true. 40GB units are more susceptible to SOD.

 

I disagree with that. % of 40 gb Sod is much less compared to that of 20gb or 60gb. But the absolute number of 40 gbs out there are much higher than that of older models. Even at GI we have about 150+ 40gb models out of 220 total.

[TropicalRajput]

repair actually.

 

I am confused now. What does SOD stand for firstly? In NZ, When PS3's that are being sent to the only official Sony repair shop in Auckland, they have to replace the BDR. If it's under warranty then Sony forks out the $$$, If not then customer has to fork out the $$$ to get it replaced. I am guessing that they don't bother replacing the laser in NZ. They prob just fit a whole new BDR to save on labout costs. Are you mentioning that in India the BDR is actually getting repaired for 3k?

[Hot-Drake-Pixel]

I am confused now. What does SOD stand for firstly? In NZ, When PS3's that are being sent to the only official Sony repair shop in Auckland, they have to replace the BDR. If it's under warranty then Sony forks out the $$$, If not then customer has to fork out the $$$ to get it replaced. I am guessing that they don't bother replacing the laser in NZ. They prob just fit a whole new BDR to save on labout costs. Are you mentioning that in India the BDR is actually getting repaired for 3k?

 

Yes, it gets repaired in india for just 3k and guess what, none of them who repaired their BRD has got SOD ever again.

[TropicalRajput]

Yes, it gets repaired in india for just 3k and guess what, none of them who repaired their BRD has got SOD ever again.

 

Nice. lol Sony should start outsourcing PS3 repair jobs to India. Will save them loads of $$$ from all over the world.

[vbhoj74]

Yes, it gets repaired in india for just 3k and guess what, none of them who repaired their BRD has got SOD ever again.

 

Bro, they replace the BD drive or the lens at 3k ?

 

I need to look for a place in kolkata soon, who knows when it will strike me.

[Gurugyani]

@helios: bro let me share with you some inputs on Sony's discrepancy of policy on what we call Legit or OOR units. In Singapore you can buy the consoles from unauthorized shops but have to make sure that the box comes with a yellow warranty paper. For all consoles bought there you need to register your serial no. online with Sony. In fact they have some great reputable "unauthorized" gaming shops. I had bought mine with Qishan, on of such shop and registered for warranty online with Sony without any problems.

 

On another note, for ppl who have bought consoles from Sony showroom abroad and now have moved to India, how can we call them OOR consoles ? and why does Sony refuses to service such sets ? Fine if its an issue of Zones, change the zone of the set when it comes for repair, but how can a company refuse servicing their own product ?

 

 

 

Joining this discussion a little late and may have missed certain points already made.

Nevertheless... the refusal of services are not always due the sale not being made in the region but ...

a lot of times the device has region or location specific chips or circuits hardcoded which makes it difficult to repair.

apart from they want to discourage sales from outside region, as it would kill their dealers.

 

a similar line of policy is with laptops but thankfully they do not have much region specific funda except differnce in motherboard circuit layout. dont know why.

[vbhoj74]

Joining this discussion a little late and may have missed certain points already made.

Nevertheless... the refusal of services are not always due the sale not being made in the region but ...

a lot of times the device has region or location specific chips or circuits hardcoded which makes it difficult to repair.

apart from they want to discourage sales from outside region, as it would kill their dealers.

 

a similar line of policy is with laptops but thankfully they do not have much region specific funda except differnce in motherboard circuit layout. dont know why.

 

How much different is our PS3 to a powerful PC ?