tracerbullet Posted January 12, 2017 Report Share Posted January 12, 2017 So my Xbox One died last week, completely out of the blue, without any sort of warning. Warranty is over and apparently Microsoft doesn't honour out-of-warranty consoles in India. I am now left with many games, 2 controllers, a working AC power supply, but no Xbox! I'm now thinking of buying this package from Snapdeal: https://www.snapdeal.com/product/microsoft-xbox-one-console-with/684589452941#bcrumbSearch:xboxone It comes with 2 controllers, 4 games and the kinect. I just need the console as I have everything else. It may also work out cost-effective for me, if I am able to sell everything off (including the power supply) and keep just the console for myself. What do you guys think? Additionally, would members here be interested in picking up the controllers, games, kinect and power supply? Let me know. Currently in heavy withdrawal phase, so need to figure this out soon. Cheers. Link to comment Share on other sites More sharing options...
AtheK Posted January 12, 2017 Report Share Posted January 12, 2017 Good deal, but why don't you check with Ms, they should have a warranty option. I might be interested in one of ur controller though. Link to comment Share on other sites More sharing options...
tracerbullet Posted January 12, 2017 Author Report Share Posted January 12, 2017 why don't you check with Ms, they should have a warranty option. I'm not sure I understand what you mean. In the myservice.xbox.com section, it says that my console is out of warranty and unserviceable... Anyway, any takers for the games and Kinect? I'm thinking Rs 2-2.5k for all four games and Rs 6,000-7,000 for the kinect as a new one currently costs Rs 10k on Amazon. I think the controllers could go for Rs 2k each, no? Link to comment Share on other sites More sharing options...
AtheK Posted January 12, 2017 Report Share Posted January 12, 2017 I'm not sure I understand what you mean. In the myservice.xbox.com section, it says that my console is out of warranty and unserviceable... Anyway, any takers for the games and Kinect? I'm thinking Rs 2-2.5k for all four games and Rs 6,000-7,000 for the kinect as a new one currently costs Rs 10k on Amazon. I think the controllers could go for Rs 2k each, no? That is pathetic on Microsoft side, how can they not service what they sold. I guess you would have got it from Amazon, chat with them. As for Kinect I guess 6k, and ya around 3k for games, 2k for the controller sounds fair. If it is the one with 3.5mm jack, I will take one. Sent from my SM-G935F using Tapatalk Link to comment Share on other sites More sharing options...
The Panda Posted January 12, 2017 Report Share Posted January 12, 2017 Try contacting Microsoft: https://support.microsoft.com/en-in/contactus/xbox/ Might get lucky! Link to comment Share on other sites More sharing options...
tracerbullet Posted January 13, 2017 Author Report Share Posted January 13, 2017 Try contacting Microsoft: https://support.microsoft.com/en-in/contactus/xbox/ Might get lucky! I contacted them. There's no option for out of warranty consoles. They're dead-weight.. Link to comment Share on other sites More sharing options...
The Panda Posted January 13, 2017 Report Share Posted January 13, 2017 Damn! Sorry mate :-/ Link to comment Share on other sites More sharing options...
AtheK Posted January 13, 2017 Report Share Posted January 13, 2017 f**ckin crap, rather always get a console imported, shitty service from M$ @slackerninja, can you cover this mate. Link to comment Share on other sites More sharing options...
Big Boss Posted January 13, 2017 Report Share Posted January 13, 2017 Fcking Ms. Absolutely garbage service in India. Link to comment Share on other sites More sharing options...
WhiteWolf Posted January 14, 2017 Report Share Posted January 14, 2017 Hahamann got his XboxOne power supply replaced after warranty. He told me they offer post warranty support here. Will check again. Link to comment Share on other sites More sharing options...
Hahaman Posted January 16, 2017 Report Share Posted January 16, 2017 I contacted them. There's no option for out of warranty consoles. They're dead-weight.. Dunno about xbox one mine hasnt died yet but my power supply was replaced free out of warranty.. also mak here i think got his elite controller replaced out of warranty too.. As for Ms Customer care it was one of the best during the xbox 360 days in india compared to the non-existant sony care for my dead fat ps3 back then Edit-- Also did you call them up? Link to comment Share on other sites More sharing options...
tracerbullet Posted January 17, 2017 Author Report Share Posted January 17, 2017 Okay, so I just called up the Xbox India helpline and had this confirmed explicitly: Consoles that have been purchased in India essentially become deadweight once the 1-year warranty period expires. Microsoft has no paid service or replacement programme for out-of-warranty consoles, even if they've been purchased through legitimate channels. Sounds like the fastest way to lose cred and customers. Good luck, Microsoft India! @slackerninja, you should look into this, if this is really the situation out here. Link to comment Share on other sites More sharing options...
playstationdude Posted January 17, 2017 Report Share Posted January 17, 2017 Okay, so I just called up the Xbox India helpline and had this confirmed explicitly: Consoles that have been purchased in India essentially become deadweight once the 1-year warranty period expires. Microsoft has no paid service or replacement programme for out-of-warranty consoles, even if they've been purchased through legitimate channels. Sounds like the fastest way to lose cred and customers. Good luck, Microsoft India! @slackerninja, you should look into this, if this is really the situation out here. Try to get it repaired in the grey market. If you're in Delhi, try palika. They might be able to repair it. But serious BS from MS. I guess they are just salty as the playstation has always performed better here. Link to comment Share on other sites More sharing options...
traxx_420 Posted January 24, 2017 Report Share Posted January 24, 2017 try to get it repaired in palika dellhi ,there is a shop by the name of repair centre my friend's xbox had no power it was repaired fir 1.5k..... if you getting a new one lemme know i might be interested in buying the power brick...thanks Link to comment Share on other sites More sharing options...
AtheK Posted January 24, 2017 Report Share Posted January 24, 2017 Pathetic sh*t . I think we should run this through some print media, would be good to have an article on this. A hindi paper can read. " Microsoft bana raha hai aapko Fuddu, aur le ja raha hai aapka paisa" Link to comment Share on other sites More sharing options...
Insane_killer06 Posted January 24, 2017 Report Share Posted January 24, 2017 Not only absurd, but I think this is illegal as well. I remember reading an article in newspaper about an year back where a customer sued HCL as they were unable to repair his 2 old laptop saying that its an old model and we the spare parts are just not available. He filed a case in consumer forum and won. Fines were in the tune of 50k + cost of laptop + interest + legal fees. Also, the bench clearly stated that if the product is sold my the manufacturer, it their duty to provide after sales service Link to comment Share on other sites More sharing options...
tracerbullet Posted January 26, 2017 Author Report Share Posted January 26, 2017 I just ended up buying another used Xbox One from CEX, Ghatkopar. Set me back by 15k. But Destiny needed to be played, so something had to be done Link to comment Share on other sites More sharing options...
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