SaiKO Posted January 29, 2022 Report Share Posted January 29, 2022 Well I guess I’m the first unlucky one in IVG. 1 Quote Link to comment Share on other sites More sharing options...
Snake Posted January 29, 2022 Report Share Posted January 29, 2022 12 minutes ago, Heaven Angel said: Quality has been degraded? I don't think so, there were no failure rates on IVG up untill now (correct if I'm wrong).. internet says there were only 5% chance of failure. But the joystick drift issue was there since dualshock 2. Sony hasn't addressed it even after 3 generations of controllers. No, the quality hasn’t degraded. There will always be a certain percent that will die/fail.But hey , there needs to be some kind of hyperbole or FUD. 3 Quote Link to comment Share on other sites More sharing options...
SaiKO Posted January 29, 2022 Report Share Posted January 29, 2022 I’m sorry guys. But If you guys were in my shoes, you would be doubting the same thing as well. plus, we all know the green screen issue of ps5 while waking it from rest mode. That was pretty widespread. It’s easy to say I’m on minority because unluckily I’m now facing the brick. If tomorrow something happens to any of your ps5, I doubt you would be like: “oh well guess I’m the 5%… everything is fine”. just be aware anyway. My ps5 will be replaced as it’s under warranty. But this kindda problem shouldn’t be overlooked. Because it happened for me after 9 months. What if this happens after 1 yr? Unfortunate, right? just be aware. That’s what I’m just informing. 5 Quote Link to comment Share on other sites More sharing options...
playstationdude Posted January 29, 2022 Report Share Posted January 29, 2022 Actually ive seen so many people on IVG and other groups complaining about the controller, specifically drift and trigger breaking, I'm also incline to think the QA wasnt upto mark on dualsense Quote Link to comment Share on other sites More sharing options...
Snake Posted January 29, 2022 Report Share Posted January 29, 2022 18 minutes ago, playstationdude said: Actually ive seen so many people on IVG and other groups complaining about the controller, specifically drift and trigger breaking, I'm also incline to think the QA wasnt upto mark on dualsense We’re talking about the console, not controller. no one is disagreeing with your fact that the controllers have issues. But then they also pack in a lot more tech than your average controller, so it has issues to iron out. 2 Quote Link to comment Share on other sites More sharing options...
Modern_Ubermensch Posted January 29, 2022 Report Share Posted January 29, 2022 (edited) 34 minutes ago, playstationdude said: also incline to think the QA wasnt upto mark on dualsense Faulty console units Could be because of many factors Pandemic and demand>supply Leading to crunch and manufacturing pressure Remember sony increasing production around summer 2021 to meet demands Definitely some faults are gonna crop up sooner or later in some units Case in point-- my console hanged up on shutting down screen, nothing worked and i waited for about 20 mins, then cut the power Edited January 29, 2022 by Modern_Ubermensch Quote Link to comment Share on other sites More sharing options...
psinide Posted January 30, 2022 Report Share Posted January 30, 2022 14 hours ago, SaiKO said: Ps5 showed green screen while playing the new Uncharted thieves collection. I turned it off immediately and it’s not turning on now(turn on sound, blue bar light and then turns itself off). Done for? Do I need to call for repair now? It’s under warranty. What’s my course of action now? I haven’t put it to rest mode while gaming. This is what I found on the internet about the green screen issue: https://nerfgamer.com/facing-green-screen-on-the-ps5-heres-how-you-can-fix-this/ Hope you gets yours fixed soon mate! Quote Link to comment Share on other sites More sharing options...
SaiKO Posted January 30, 2022 Report Share Posted January 30, 2022 7 minutes ago, psinide said: This is what I found on the internet about the green screen issue: https://nerfgamer.com/facing-green-screen-on-the-ps5-heres-how-you-can-fix-this/ Hope you gets yours fixed soon mate! It’s not the typical green screen error from online. It’s unable to turn on, nor having able to do any hard reset by long pressing power button. It just beeps. Shows blue light in the ps5, turns itself off. Quote Link to comment Share on other sites More sharing options...
SaiKO Posted January 30, 2022 Report Share Posted January 30, 2022 I contacted Sony Support, they asked me to bring the whole PS5 unit including the box and all the stuffs with invoice and Warranty card to their service center in Koramangala. They probably will replace it as they don't have PS5 repairman and technician in city as per the call. If it's full replacement, I guess it might gonna take some big time, probably on next restock. Gotta go on monday for dropping it off. Quote Link to comment Share on other sites More sharing options...
Mr.Copyright© Posted January 30, 2022 Report Share Posted January 30, 2022 5 minutes ago, SaiKO said: I contacted Sony Support, they asked me to bring the whole PS5 unit including the box and all the stuffs with invoice and Warranty card to their service center in Koramangala. They probably will replace it as they don't have PS5 repairman and technician in city as per the call. If it's full replacement, I guess it might gonna take some big time, probably on next restock. Gotta go on monday for dropping it off. Some units are already allocated to service centre to replace defective units. I don’t think you will have to wait too long to get the replacement as again some units from Feb re stock will be allocated to replace defective units. Quote Link to comment Share on other sites More sharing options...
SaiKO Posted January 30, 2022 Report Share Posted January 30, 2022 12 minutes ago, Mr.Copyright© said: Some units are already allocated to service centre to replace defective units. I don’t think you will have to wait too long to get the replacement as again some units from Feb re stock will be allocated to replace defective units. I hope you are right. Quote Link to comment Share on other sites More sharing options...
gecko89 Posted January 30, 2022 Report Share Posted January 30, 2022 (edited) 53 minutes ago, SaiKO said: I contacted Sony Support, they asked me to bring the whole PS5 unit including the box and all the stuffs with invoice and Warranty card to their service center in Koramangala. They probably will replace it as they don't have PS5 repairman and technician in city as per the call. If it's full replacement, I guess it might gonna take some big time, probably on next restock. Gotta go on monday for dropping it off. Never heard of official PS repairs being done here in India, always got a replacement whether in warranty or not(twice during PS3 era). Good luck, hope you recieve it asap. Edited January 30, 2022 by gecko89 Quote Link to comment Share on other sites More sharing options...
SaiKO Posted January 30, 2022 Report Share Posted January 30, 2022 3 minutes ago, gecko89 said: Never heard of official PS repairs being done here in India, always got a replacement whether in warranty or not(twice during PS3 era). Good luck, hope you recieve it asap. yes, that's why I asked them if they repair or replace, They said as they don't have ps5 technician in city (I guess they mean country but as you know typical support responses are like this), they are replacing the units. Quote Link to comment Share on other sites More sharing options...
PhantomShade Posted January 30, 2022 Report Share Posted January 30, 2022 2 hours ago, SaiKO said: I contacted Sony Support, they asked me to bring the whole PS5 unit including the box and all the stuffs with invoice and Warranty card to their service center in Koramangala. They probably will replace it as they don't have PS5 repairman and technician in city as per the call. If it's full replacement, I guess it might gonna take some big time, probably on next restock. Gotta go on monday for dropping it off. They take your bricked console and ship it to China or wherever, there it gets fixed and then shipped out as a refurbished piece, to be given in replacement to others who have bricked consoles. Happens with most electronics items here not limited to PS5, you will get a refurbished piece, the refurbished ones aren't officially sold iirc, they are only meant for replacement, so technically stock issues shouldn't apply. Quote Link to comment Share on other sites More sharing options...
SaiKO Posted January 30, 2022 Report Share Posted January 30, 2022 15 minutes ago, PhantomShade said: They take your bricked console and ship it to China or wherever, there it gets fixed and then shipped out as a refurbished piece, to be given in replacement to others who have bricked consoles. Happens with most electronics items here not limited to PS5, you will get a refurbished piece, the refurbished ones aren't officially sold iirc, they are only meant for replacement, so technically stock issues shouldn't apply. Hope that’s not true. They give new ds controller to the people who had issue with dual sense controller. Quote Link to comment Share on other sites More sharing options...
gecko89 Posted January 30, 2022 Report Share Posted January 30, 2022 48 minutes ago, PhantomShade said: They take your bricked console and ship it to China or wherever, there it gets fixed and then shipped out as a refurbished piece, to be given in replacement to others who have bricked consoles. Happens with most electronics items here not limited to PS5, you will get a refurbished piece, the refurbished ones aren't officially sold iirc, they are only meant for replacement, so technically stock issues shouldn't apply. They might strip for parts but I seriously doubt they send refurbished units for those who are getting faulty units replaced. Both times I had my PS replaced, I got brand new sealed ones. (even got an upgrade once because they didn't have the same model available ) Quote Link to comment Share on other sites More sharing options...
gecko89 Posted January 30, 2022 Report Share Posted January 30, 2022 (edited) 51 minutes ago, PhantomShade said: *dp* Edited January 30, 2022 by gecko89 Quote Link to comment Share on other sites More sharing options...
SaiKO Posted January 30, 2022 Report Share Posted January 30, 2022 I confirmed with a Sony authorized dealer whom I also know for a long time. They replace with new one. 2 Quote Link to comment Share on other sites More sharing options...
SaiKO Posted January 30, 2022 Report Share Posted January 30, 2022 He also confirmed that they do have Standby new units for replacement. But it will take some time. I'm fine with that, hoping to get it before HFW or Elden ring. Quote Link to comment Share on other sites More sharing options...
Mr.Copyright© Posted January 30, 2022 Report Share Posted January 30, 2022 2 hours ago, SaiKO said: He also confirmed that they do have Standby new units for replacement. But it will take some time. I'm fine with that, hoping to get it before HFW or Elden ring. You will get your replacement in 10-15 days at max. Quote Link to comment Share on other sites More sharing options...
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