Jump to content

How to get refund from US PSN Store


Recommended Posts

17 minutes ago, jak3072 said:

Guys as stated above I made a few purchases that I need to refund. I'm trying to get through their chat but unable till now. What else can be done? 


check this might help 
https://www.playstation.com/en-in/legal/playstation-store-and-sony-entertainment-network-store-cancellation-policy/

Link to comment
Share on other sites

14 hours ago, jak3072 said:

Guys as stated above I made a few purchases that I need to refund. I'm trying to get through their chat but unable till now. What else can be done? 


US or India store ? I remember having a nightmare once because of wrong purchase.. I had bought on US store as my PSN is US based and trying to get to their chat from India was a pain.. finally I called the US number spoke to them and it was refunded.. 

Link to comment
Share on other sites

 

5 hours ago, Assassins Creed said:


US or India store ? I remember having a nightmare once because of wrong purchase.. I had bought on US store as my PSN is US based and trying to get to their chat from India was a pain.. finally I called the US number spoke to them and it was refunded.. 

US PSN Store.  

Link to comment
Share on other sites

1 hour ago, jak3072 said:

 

US PSN Store.  

 

Give them a call and convince them (not sure if the lines are open) that's the easiest way.. Hope you haven't downloaded the stuff you have bought, need that to prove them you bought by mistake...  

 

You can call US numbers free of cost from Gmail hangouts.

Edited by Assassins Creed
Link to comment
Share on other sites

13 minutes ago, Snake said:

Whatever you do, do not file a chargeback. z they'll block your account.

What a charge back?

 

23 minutes ago, Assassins Creed said:

 

Give them a call and convince them (not sure if the lines are open) that's the easiest way.. Hope you haven't downloaded the stuff you have bought, need that to prove them you bought by mistake...  

 

You can call US numbers free of cost from Gmail hangouts.

Can't seem to find the customer care number. Do you mind forwarding it to me. 

Link to comment
Share on other sites

1 hour ago, jak3072 said:

What a charge back?

 

Can't seem to find the customer care number. Do you mind forwarding it to me. 

 

If you use a CC and process a cargeback, which means to file a dispute with your bank. Sony will ban/block your account

Link to comment
Share on other sites

Charge back will almost always never work unless the merchant screwed up big time. They will point to the fine details in the ToS and will deny the charge back request.

 

I am struggling to get ~$1300 back from Air Alaska because Expedia did not bother answering my calls, tweets. chat messages for over 10 days during the start of COVID-19. I couldn't change my travel dates and initiated a charge back. Provided call logs, tweet links and chat message screenshots but they still need more. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...