KnackChap Posted April 14, 2009 Report Share Posted April 14, 2009 For a few months now, Xbox 360 users have been quietly venting about a "new" hardware fault with the console, where instead of displaying three red rings, machines would display an "E74" error. Just because it didn't flash the iconic red rings, though, doesn't mean it wasn't bad! If you got it, your console would flash a system error warning (pictured above), and it meant your machine was fried. Which is probably why Microsoft have decided to issue an extended warranty for the fault, similar to the one offered to red ring sufferers. While the majority of Xbox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays "E74" on their screen. After investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007. That's the, uh, "good" news. The better news? If your machine suffered from an E74 previously, and you had to pay for repairs, Microsoft will refund you the amount some time over the next 4-12 weeks. Just when you thought it was safe to go back in the water! leave your 360 alone without fear of it falling over and dying! http://kotaku.com/5211159/microsoft-extend...or-e74-failures nice Link to comment Share on other sites More sharing options...
HundredProofSam Posted April 14, 2009 Report Share Posted April 14, 2009 i love how they start these announcements with While the majority of Xbox 360 owners continue to have a great experience with their console peace Link to comment Share on other sites More sharing options...
rAgHaV Posted April 14, 2009 Report Share Posted April 14, 2009 Link to comment Share on other sites More sharing options...
ACIDICBRAT Posted April 14, 2009 Report Share Posted April 14, 2009 While the majority of Xbox 360 owners continue to have a great experience with their console DAIII MS Link to comment Share on other sites More sharing options...
The Heretic Posted April 14, 2009 Report Share Posted April 14, 2009 as long as theyre extending the warranty ppl shudnt complain... Link to comment Share on other sites More sharing options...
arjunsood2003 Posted April 14, 2009 Report Share Posted April 14, 2009 just when we thought xbox hardware issues wer a thing of the past..<sigh> Link to comment Share on other sites More sharing options...
Bulovski Posted April 14, 2009 Report Share Posted April 14, 2009 MS - I've got another excuse to not worry about 360 repairs for the next two years Link to comment Share on other sites More sharing options...
Aftrunner Posted April 14, 2009 Report Share Posted April 14, 2009 Good stuff MS. At least they are hearing thier consumers. Not that I have any hesitation in passing off ANY issue with the console as a RROD back to MS. Link to comment Share on other sites More sharing options...
MarketTantrik Posted April 14, 2009 Report Share Posted April 14, 2009 Yippee !!!!!! No fear for my OOR console. Now lets see Sony extend their warranty program for another 2 years to cover their YLoD / SoD problems. Link to comment Share on other sites More sharing options...
arun360 Posted April 14, 2009 Report Share Posted April 14, 2009 Your move, Sony. Link to comment Share on other sites More sharing options...
HundredProofSam Posted April 14, 2009 Report Share Posted April 14, 2009 Now lets see Sony extend their warranty program for another 2 years to cover their YLoD / SoD problems. Your move, Sony. with the losses theyre already making, it'll never happen peace Link to comment Share on other sites More sharing options...
blackheart2925 Posted April 14, 2009 Report Share Posted April 14, 2009 WOW mannn! you have to give it to MS...they are putting their money where their mouth is...considering the trend of number of RRODs over of the year and the fact that MS has never released the actual numbers...and that possibly this E74 is some relative of RROD...i believe its quite generous of MS... but the million dollar question is - if MS was not extending a 3 yr warranty and RROD (and now E74's) were still as prevalent as they were....would MS still have sold so many number of boxes? Link to comment Share on other sites More sharing options...
ThE_SpEcIaL_1 Posted April 14, 2009 Report Share Posted April 14, 2009 WOW mannn! you have to give it to MS...they are putting their money where their mouth is...considering the trend of number of RRODs over of the year and the fact that MS has never released the actual numbers...and that possibly this E74 is some relative of RROD...i believe its quite generous of MS... but the million dollar question is - if MS was not extending a 3 yr warranty and RROD (and now E74's) were still as prevalent as they were....would MS still have sold so many number of boxes? if ms didn extend warranty then i would hav thought of ps3 Link to comment Share on other sites More sharing options...
Karooo Posted April 14, 2009 Report Share Posted April 14, 2009 if ms didn extend warranty then i would hav thought of ps3 Please think about ps3 what will Sony do without u Link to comment Share on other sites More sharing options...
ThE_SpEcIaL_1 Posted April 14, 2009 Report Share Posted April 14, 2009 Please think about ps3 what will Sony do without u lol just as what will MS do without me Link to comment Share on other sites More sharing options...
strategy Posted April 14, 2009 Report Share Posted April 14, 2009 Its great that MS included E74 in their 3 year warranty!! but i see its being interpreted in wrong way......i mean atleat they are increasing the warranty !! This is a positive news..... why people ....why are you complaining !! ...... M$ should be praised for this....and all is see is hate for M$!!( read the first 5 posts except the heritic's post) as for me an applause for M$!!...... Link to comment Share on other sites More sharing options...
godspeed4476 Posted April 15, 2009 Report Share Posted April 15, 2009 Its great that MS included E74 in their 3 year warranty!!but i see its being interpreted in wrong way......i mean atleat they are increasing the warranty !! as for me an applause for M$!!...... Agreed, they are just pissed tht there wont be any warranty extension for them. Link to comment Share on other sites More sharing options...
piksdevil Posted April 15, 2009 Report Share Posted April 15, 2009 Sony should learn from MS i feel so. Sony customer service is horrible. Way to go MS Link to comment Share on other sites More sharing options...
Right Posted April 15, 2009 Report Share Posted April 15, 2009 Does the E74 message show a skull in the backdrop, like the pic above? If yes, then seems the error message was "designed" Link to comment Share on other sites More sharing options...
hbr Posted April 20, 2009 Report Share Posted April 20, 2009 till now it was RROD, now E74, what next any guesses sometime i feel i was good with my original xbox Link to comment Share on other sites More sharing options...
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