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Gamertag Problem


SchizoidFreud

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Ok, so I have a US gamertag and it has been suspended becuase my credit card expired, now when i try to select to add a new card, it goes to the account management page then it, for some reason, comes back to the dashboard.

 

I tried doing it online from my comp via xbox.com but it shows an error saying that they cannot authorise my card.

 

Can someone help?

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^^ doesnt take me to the dashboard, when i connect, it says ur account has been suspended. It shows two options

 

1.Update Profile

2.Cancel

 

When i click update profile, it takes me to the account management screen, then for some weird reason, it takes me back to the dashboard.

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Dude when I am clicking on your gamertag on xbox.com, it still appears gold. So it means your gold thing has not expired or else your gt would be displayed in silver. The fact that you are saying your account has suspended - well I don't think it can be good news :)

 

BlindFire once said that his a/c had also been suspended and so he made a new gt. I hope nothing like that has happened to your gt though. I think try recovering your gamertag. Who knows? Maybe that would help.

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Dude when I am clicking on your gamertag on xbox.com, it still appears gold. So it means your gold thing has not expired or else your gt would be displayed in silver. The fact that you are saying your account has suspended - well I don't think it can be good news :)

 

 

I Know, its showing Gold because i havent gone to the dashboard (through which i update my info). If i could log in right now, my GT would be silver.

 

BlindFire once said that his a/c had also been suspended and so he made a new gt. I hope nothing like that has happened to your gt though. I think try recovering your gamertag. Who knows? Maybe that would help.

 

Im sure im going to find a way out.

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^ yea i can, already tried doing it but when i click update profile, it takes me to the account management screen, then for some weird reason, it takes me back to the dashboard.

 

Tried it a lot times but just doesnt work

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^^ imo ur account has been suspended for 1 of the following

 

- they know its a out of region GT (highly doubt)

 

- or wen u say ur CC has expired do u mean u lost the CC and had it cancelled? or its reached its expiry date ... if its the latter then i think once u talk to ur cc company and they send u a new card and reactivate ur CC then ul be good to go ....

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wen u say ur CC has expired do u mean u lost the CC and had it cancelled? or its reached its expiry date ... if its the latter then i think once u talk to ur cc company and they send u a new card and reactivate ur CC then ul be good to go ....

 

I mean that my CC has expired...it got over in December 2007 but my subs continued till Jan,2008 cuz I had a 3 month subs. I have another card which I want to use but when i try to update my profile, it just doesnt let me. Everytime I click on the update profile option, it goes to the account management screen and then for some fked reason, takes me back to the dashboard.

 

I even tried doing it through Avishkar, he encountered the same problem.

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The Credit Card that you have provided could not be authorized. Please provide the correct information for your payment method.

 

why does it keep showing this even if all my details are correct? btw what do i write in the "desciption" of the card field?

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