Jump to content
Sign in to follow this  
Red Devil

The Play-Asia Thread

Recommended Posts

hey guys! checking out this thread (i started it!!) after a long time.

and i don't know whether to feel happy that the thread has grown or sad cus so many people aren't getting their orders delivered.

An advice from my side ... write them that ur dissappointed with their non-cooperation/delay in resolving ur issue and that u'll advice all ur gaming friends not to order from PA again.

that might help rolling things ... (it helped me!!)

 

cheers

Share this post


Link to post
Share on other sites
:O:dance::dance: Got my Virtua Tennis3 deliverd @ home 2day...! :dance::dance::dance:

 

Now i hope i get 300 by latest 20th of the month...

 

no more orders from PA from my side...untill i select paid shipping...

lead time is 222222222 high :cursing:

 

 

forgot to update...got 300 a week bak :D

Share this post


Link to post
Share on other sites
Dear Arijit,

 

This E-Mail is regarding your lost order.

 

Again, please again let us apologize for the situation. We certainly appreciate your custom, it makes us sad to hear about these problems when it comes to the delivery of your items.

 

We ship all our orders from our warehouses in Hong Kong, our distribution channels have been proven to be very reliable. Still, we are, in most cases, shipping your products half way around the world; this leaves the chance that something might go wrong on a very low number of shipments. As for your particular order, we are very sorry it did not reach you.

 

We have spent a lot of time in research on what might have gone wrong with your shipment, we have to admit, we did not learn much what actually could have been the real cause. It may have been that the package contents were not approved by the customs offices in your country, it may be have been that the package size has caused difficulities to the destionation post office. It is very difficult to get information on failed deliveries for non-courier shipping methods. We haven't had a return of your package, so all we know is that your package is now 'somewhere'. Not at your place, not at any official postal authorities' places, not at our place.

 

Your order was shipped a long time ago. You should have gotten it a long time ago as well. Our records say, you unfortunately did not get it. If you have received your order in the meanwhile, please kindly reply to us that you have received it.

 

If your order has not arrived, then we can, at this time, only offer a refund in form of store credit for furture purchases at Play-Asia.com. We possibly could offer a resend of the lost item, and we will do so if requested, however, please keep in mind that we can not give any guarantee that the replacement would arrive, and that such action would be on your own risk.

 

We kindly ask you, to reply to this email whether your item arrived in the meanwhile or not.

 

As said before, if your item did not arrive, we can offer a store credit in full value of your lost order, or, if requested (and understood that we are not liable for the repeated loss of the resend) we can resend the item.

We can not rule out that your parcel might eventually arrive still, if it does arrive, please kindly let us know.

 

Once again please accept our apologies for the inconvenience caused.

 

Respectfully,

 

Charlene Ng

Customer Service Supervisor

Play-Asia.com

 

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

Original Message from 2008-10-21 11:43:59 HKT -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

Hi

 

Its been 49 days since my order was shipped out and 24 days since I told you about the delay in the shipment. I have yet to recieve any updates from your side. I know things take time but these kind of delays are a bit too much

 

This is what has finally happened with my PA order. Now, I would like some advice from experienced members:

 

1) Should I take the store credit and sell it off to someone who wants to prder from PA?

 

2) Take a risk and order it from PA again?

Edited by lithuvien

Share this post


Link to post
Share on other sites

QUOTE(lithuvien @ Oct 22 2008, 08:55 AM)

This is what has finally happened with my PA order. Now, I would like some advice from experienced members:

 

1) Should I take the store credit and sell it off to someone who wants to prder from PA?

 

2) Take a risk and order it from PA again?

---------------------------------------------------------------------------------------------------------------------------------------------------

 

 

 

yup go for option no -1.

Share this post


Link to post
Share on other sites
Choose free shipping and now almost 26 days over :(.... From now on only paid shipping

Depends on the article - my FF XII came in two weeks. my 360 vga cable came after i had forgotten about it altogether. so... don't give up hope.

Share this post


Link to post
Share on other sites

Its just asking for too much though. You've paid for something already and you're made to wait for a couple of months while they conduct their "investigation"?! And they don't even tell you anything specific. Most of the replies you get are pre-fab.

Share this post


Link to post
Share on other sites
well i read the forum but decided to try my luck neways....ordered on the 21st of october and received it today morning thats like 10 days and that too with a few holidays coming in..i guess i was just lucky

 

 

:P i have been waiting for more dan a month now.....

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...