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1 hour ago, b!T said:

 

Yeah, if they can't resolve it, ask for the escalation POC. I have fought successfully with flipkart for a similar issue but not sure about Amazon.

So new update,  i called them up again and was on the phone with them for almost half n hr trying to convince them that they messed up and need to put in some effort now. Eventually the higher up said she.ll call me back in a bit. 

 

She just called me back and she gave me 2 options , 

 

1) refund of 10k to my amazon pay account.

2) If by chance it.comes back in stock before 11th July , she.ll raise a request for a replacement.

 

So i will need to decide on the 11th of July. 

 

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So new update,  i called them up again and was on the phone with them for almost half n hr trying to convince them that they messed up and need to put in some effort now. Eventually the higher up said she.ll call me back in a bit. 
 
She just called me back and she gave me 2 options , 
 
1) refund of 10k to my amazon pay account.
2) If by chance it.comes back in stock before 11th July , she.ll raise a request for a replacement.
 
So i will need to decide on the 11th of July. 
 

You can try mailing at jeff@amazon.com

Some solution will definitely be offered to you.
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1 minute ago, LordSpymaster said:


You can try mailing at jeff@amazon.com

Some solution will definitely be offered to you.

He's probably too busy prepping for his upcoming trip to space , to reply. Loll

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8 minutes ago, arjun_sasuke said:

So new update,  i called them up again and was on the phone with them for almost half n hr trying to convince them that they messed up and need to put in some effort now. Eventually the higher up said she.ll call me back in a bit. 

 

She just called me back and she gave me 2 options , 

 

1) refund of 10k to my amazon pay account.

2) If by chance it.comes back in stock before 11th July , she.ll raise a request for a replacement.

 

So i will need to decide on the 11th of July. 

 

 

Amazon pay account? Can u take that money out? U willing to keep it if they refund 10k right?

 

I am assuming pay account is different from wallet.

Edited by b!T
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15 minutes ago, arjun_sasuke said:

So new update,  i called them up again and was on the phone with them for almost half n hr trying to convince them that they messed up and need to put in some effort now. Eventually the higher up said she.ll call me back in a bit. 

 

She just called me back and she gave me 2 options , 

 

1) refund of 10k to my amazon pay account.

2) If by chance it.comes back in stock before 11th July , she.ll raise a request for a replacement.

 

So i will need to decide on the 11th of July. 

 

Damn.. not an easy decision to make. 

 

Digital over Disc will affect how you play and buy your games significantly.

The 10k refund should not be the ideal option, unless you change your mind and go with digital. 

 

Better to wait for Disc edition replacement or return it and take full refund. 

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17 minutes ago, arjun_sasuke said:

1) refund of 10k to my amazon pay account.

 

Considering how much you can get done with Amazon Pay, this is not a bad offer to be honest.

 

Getting partial refund is anyway not a standard offering that online retailers provide.

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21 minutes ago, arjun_sasuke said:

So new update,  i called them up again and was on the phone with them for almost half n hr trying to convince them that they messed up and need to put in some effort now. Eventually the higher up said she.ll call me back in a bit. 

 

She just called me back and she gave me 2 options , 

 

1) refund of 10k to my amazon pay account.

2) If by chance it.comes back in stock before 11th July , she.ll raise a request for a replacement.

 

So i will need to decide on the 11th of July. 

 

 

if you have to ask what to do, then you are not smelling the opportunity!!! 

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1 hour ago, arjun_sasuke said:

So new update,  i called them up again and was on the phone with them for almost half n hr trying to convince them that they messed up and need to put in some effort now. Eventually the higher up said she.ll call me back in a bit. 

 

She just called me back and she gave me 2 options , 

 

1) refund of 10k to my amazon pay account.

2) If by chance it.comes back in stock before 11th July , she.ll raise a request for a replacement.

 

So i will need to decide on the 11th of July. 

 

 

f**k this is some sh*t you have really pulled off man :thumbsup: they are so f**king adamant for the product to be returned.. 

 

Win win for you.. Take 10K if at all it doesn't show up

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56 minutes ago, b!T said:

 

Amazon pay account? Can u take that money out? U willing to keep it if they refund 10k right?

 

I am assuming pay account is different from wallet.

I.m not sure if i can take it out , but its fine, coz i.ll probably use it up in a few months anyway.

I.m leaning towards keeping it now. I dont see the stock situation improving anytime soon and even if it does and i manage to get a disc edition,  I'm sure i.ll be able to sell the DE without any loss.

 

51 minutes ago, LordSpymaster said:
57 minutes ago, arjun_sasuke said:
He's probably too busy prepping for his upcoming trip to space , to reply. Loll

The ID is monitored by some senior CS people. Try it once, no harm.

Yeah probably , but i think I've got the best possible resolution right now. Not sure what else they.ll be able to do. 

 

47 minutes ago, VamosReva said:

Damn.. not an easy decision to make. 

 

Digital over Disc will affect how you play and buy your games significantly.

The 10k refund should not be the ideal option, unless you change your mind and go with digital. 

 

Better to wait for Disc edition replacement or return it and take full refund. 

That replacement option through them is only available if stocks are suddenly available before the 11th , which is when the return window closes. After that its only 10k refund.

Most of my games are actually digital only now , i just have a few disc games which i wanted to play coz they.ve been enhanced for ps5, and i also thought i might want to watch 4k blu rays in the future ( although I've never watched one till now on my ps4 pro ) 

 

43 minutes ago, quixote_1989 said:

 

Considering how much you can get done with Amazon Pay, this is not a bad offer to be honest.

 

Getting partial refund is anyway not a standard offering that online retailers provide.

Yeah thats true , i was surprised coz all the while they didn't even come close to providing this solution. 

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1 minute ago, Assassins Creed said:

 

f**k this is some sh*t you have really pulled off man :thumbsup: they are so f**king adamant for the product to be returned.. 

 

Win win for you.. Take 10K if at all it doesn't show up

Haha ya man , i was literally not taking no for an answer , gave the lady so much gyaan on why Amazon is in the wrong here. She was being all polite n all saying " no sir , i understand your point but this is the only option " , and i was like , I'm going to be more polite than her but I'm not hanging up unless you gimme a favorable resolution. Full " Kill em with kindness " types. Loll 

 

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5 minutes ago, arjun_sasuke said:
11 minutes ago, Assassins Creed said:

Win win for you.. Take 10K if at all it doesn't show up

 

 

5 minutes ago, arjun_sasuke said:

Haha ya man , i was literally not taking no for an answer , gave the lady so much gyaan on why Amazon is in the wrong here. She was being all polite n all saying " no sir , i understand your point but this is the only option " , and i was like , I'm going to be more polite than her but I'm not hanging up unless you gimme a favorable resolution. Full " Kill em with kindness " types. Loll 

 

 

Better yet, take the 10k, sell your digital edition for MRP and buy the disc edition when it comes back to stock. :P (Assuming they are not asking for the product to be returned). 

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1 hour ago, arjun_sasuke said:

So new update,  i called them up again and was on the phone with them for almost half n hr trying to convince them that they messed up and need to put in some effort now. Eventually the higher up said she.ll call me back in a bit. 

 

She just called me back and she gave me 2 options , 

 

1) refund of 10k to my amazon pay account.

2) If by chance it.comes back in stock before 11th July , she.ll raise a request for a replacement.

 

So i will need to decide on the 11th of July. 

 

You are really lucky to have got this opportunity . My sister works in Amazon and even she said this is the first time she has seen such an option .

You definitely know what to do now ?

 

If you don't get a replacement . You can keep the product and get 10k balance in Amazon pay amount . ( You have a year to use that balance ) 

You can sell the DE here or on OLX if you don't want it. 

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14 minutes ago, VamosReva said:

 

 

Better yet, take the 10k, sell your digital edition for MRP and buy the disc edition when it comes back to stock:P (Assuming they are not asking for the product to be returned). 

 

:fear1: A bird in a hand quote 

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50 minutes ago, VamosReva said:

 

 

Better yet, take the 10k, sell your digital edition for MRP and buy the disc edition when it comes back to stock. :P (Assuming they are not asking for the product to be returned). 

 

49 minutes ago, Krazyniks said:

You are really lucky to have got this opportunity . My sister works in Amazon and even she said this is the first time she has seen such an option .

You definitely know what to do now ?

 

If you don't get a replacement . You can keep the product and get 10k balance in Amazon pay amount . ( You have a year to use that balance ) 

You can sell the DE here or on OLX if you don't want it. 

Its such a lottery system right now that it makes more sense to keep it and then if i can manage to get a disc edition just sell this later at no loss.

 

I found out the price of the ps5 disc edition on the grey market , its 68k. :sign_omg:. Crazy. I'm getting about 20 k for my ps4 pro which is like 4 years old. So the chip shortage is really messing things up. 

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Just now, arjun_sasuke said:

 Crazy. I'm getting about 20 k for my ps4 pro which is like 4 years old. 


Where are you getting this price?!?

might wona churn out mine this year so need an Idea 

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